On time and pleasant to work with
On time and pleasant to work with. Both Jamie and Jeff made my installation go smoothly. Love the freedom of being able to move between the floors of my home.
By Violet
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,463 reviews
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Stannah Stairlifts is a trusted name in home accessibility, providing high-quality stairlift solutions that help people stay safe, independent, and comfortable in the homes they love. As part of a global, family-owned company with over 150 years of engineering experience, Stannah recently celebrated 50 years in stairlift manufacturing—a milestone that reflects its deep commitment to innovation and reliability. To date, Stannah has produced over 1 million stairlifts worldwide.Operating in the U.S. for over two decades, Stannah offers a full range of stairlifts for straight, curved, and outdoor staircases, all designed with comfort, safety, and usability in mind. Customers can choose from new, rental, or reconditioned models, along with financing options to fit a variety of budgets. Every stairlift is installed by trained professionals and backed by local service and support.With regional offices and a strong network of certified dealers, Stannah provides personalized, local service across the country. The company has earned widespread recognition, including thousands of positive reviews on Trustpilot and the Consumer Affairs Buyer’s Choice Award for customer service.By combining decades of experience with a customer-first approach, Stannah Stairlifts continues to be a leading choice for families seeking reliable stairlift solutions in North America.
Stannah Stairlifts USA (stannah-stairlifts.com) has 1,463 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,463 approved reviews, newest moderated first
On time and pleasant to work with. Both Jamie and Jeff made my installation go smoothly. Love the freedom of being able to move between the floors of my home.
By Violet
It was nice that we had a knowledgeable rep to sit and explain the features. Did not rush the process. The installer very polite, clean and organized. Kept the area picked up.
By John R.
The installer did a very professional job and very quick. When finished he discribed how to use and store and the mantinence . My wife and I are very pleased.
By Michael G.
We have been very pleased with our experience with Stannah, from their first visit to the install. Kind and professional service
By Mary G.
Super great service, and quick too!
By Christos M.
I was in retail customer service for over 37 years James your installer was outstanding he knows his product and how to communicate with the customer We are very happy with the installation
By Jack
Salesperson was down to earth, not pushy, answered all our questions clearly. Installer, Jacob, was awesome! Friendly, great work ethic, a pleasure to have when someone is working in your home. The starlight itself is wonderful for my Dad, even helps get heavy groceries up the stairs lol.
By Lisa E.
prompt and courteous representatives. detailed assessment of our needs and recommendations based on that. expert installation and instructions for use.
By Betty