Excellent technician who installed
Excellent technician who installed. Getting the installation scheduled was easy and they did it quickly.
By Pat G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,463 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stannah Stairlifts is a trusted name in home accessibility, providing high-quality stairlift solutions that help people stay safe, independent, and comfortable in the homes they love. As part of a global, family-owned company with over 150 years of engineering experience, Stannah recently celebrated 50 years in stairlift manufacturing—a milestone that reflects its deep commitment to innovation and reliability. To date, Stannah has produced over 1 million stairlifts worldwide.Operating in the U.S. for over two decades, Stannah offers a full range of stairlifts for straight, curved, and outdoor staircases, all designed with comfort, safety, and usability in mind. Customers can choose from new, rental, or reconditioned models, along with financing options to fit a variety of budgets. Every stairlift is installed by trained professionals and backed by local service and support.With regional offices and a strong network of certified dealers, Stannah provides personalized, local service across the country. The company has earned widespread recognition, including thousands of positive reviews on Trustpilot and the Consumer Affairs Buyer’s Choice Award for customer service.By combining decades of experience with a customer-first approach, Stannah Stairlifts continues to be a leading choice for families seeking reliable stairlift solutions in North America.
Stannah Stairlifts USA (stannah-stairlifts.com) has 1,463 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,463 approved reviews, newest moderated first
Excellent technician who installed. Getting the installation scheduled was easy and they did it quickly.
By Pat G.
The technician that came to install was very professional. He showed us how the stairlift is used, and he cleaned the area he was working.
By Mrs. R.
My family & I are very satisfied with the Stairlift, and the courteous and professional services that we received from Stannah. The operation of the stairlift was explained in a very comprehensive manner. If there were ten stars I would give them ten. Greatly appreciated Stannah Stairlift, I have referred them to others.
By Gloria
Response from Stannah Stairlifts USA· Mar 4, 2021
Thank you Gloria for taking the time to review us. We're glad you had such an excellent experience with Stannah Stairlifts and thank you for your referrals! Sincerely, The Stannah Team
I'm very happy with my Stannah experience. The technician arrived on time and ready to work. He couldn't have been nicer. He explained what he was going to do and he showed me how my Chairlift works after he was done. It looks good and works great. I was at the point where I couldn't go up or down the stairs. I'm very satisfied with my Chairlift.
By customer
Response from Stannah Stairlifts USA· Mar 4, 2021
Thank you for your five-star review of Stannah Stairlifts. We're happy to have been able to help you be able to get up and down your stairs again! Sincerely, The Stannah Team
Quality product and installation. We're completely pleased with our Stannah stairlift.
By Mr. O.
I am pleased with my two installations. G.G.Gillespie, MD
By Mr. G.
Thank you, great work.
By Mr. A.
The young man who installed my chair was very nice, went right to work and cleaned up after himself. That happens so rarely these days. I did mention to him that it would be nice if the chair could swivel at the bottom of the stairs, in the opposite direction and his response was mmhmm. Maybe he was not listening. I called a week or so later and asked if there was some way this could be done and they said absolutely. Other than that, which really wasn't much, my experience was still 5 star. All around from the representative who came to the house, the installer and even my phone calls have all been nice. Thank you
By Karen