Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
286 reviews
Stair WarehouseSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exceptional Quality!Your steps and railing system should fit the rest of your home aesthetically and safely. We provide the finest stair components to create a stunning, sturdy stair banister. These include Iron Balusters, Stainless Railing, Wood Handrail, Newel Posts, and Wood Balusters.Our wood stair parts are manufactured with the best furniture grade hardwoods using only the best construction methods available. Our stainless stair railing parts are made from 304 grade and 316-grade stainless steel that offers long-lasting finishes and adds extra strength and durability.Wide Variety:We offer an extensive selection of stair components. Most of our stair parts are manufactured right here in the USA. From Handrail, Newel Posts, Box Newel Posts, Iron Balusters/Spindles to Treads and Starter Steps, and more.We have a full line of Modern Stair Railing Parts made of Stainless Steel if you want a modern rail system inside or outside your home or business. We have a NEW Stainless Lighted LED Railing System. We have recently added a new line of Modern Horizontal Railing that goes best with our Contemporary Wood Newel and Modern Wood Handrail.
Stair Warehouse (stairwarehouse.com) has 286 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 245 reviews with 5 stars · Clear filters
Good products and good people Fed ex 50/50
By louren R.
Response from Stair Warehouse· Feb 16, 2026
Thank you so much for your kind review, Louren. We truly appreciate your business and are grateful for your support. If you get a chance, we’d love to see any pictures you’d like to share! Blessings ~ Shawn
Working with Stair Warehouse has meant not only a beautiful product(s) but also a great customer service experience with clear and thorough communication and answers to questions when the need arises.
By Beautifying Spaces L.
Response from Stair Warehouse· Feb 12, 2026
Thank you so much for your wonderful review. We truly appreciate your business and look forward to working with you again in the future. Please feel free to call me anytime if you need anything at all. ~ Shawn 832-797-8219
Got what I ordered right away
By robert T.
Response from Stair Warehouse· Feb 12, 2026
Robert, Thank you for your 5-star review! We truly appreciate your business and are grateful for your support. If you get a chance, we’d love to see pictures of the finished project. Blessings, Shawn
Quick delivery, no hassel
By SHAWN H.
Response from Stair Warehouse· Feb 11, 2026
Thank you for your feedback and your wonderful review. We truly appreciate your business, Shawn. Please don’t hesitate to reach out if you need anything at all. ~ Shawn 832-797-8219
Good stuff!
By Tyler W.
Response from Stair Warehouse· Feb 11, 2026
Thank you so much for your 5-star review, Tyler! We truly appreciate your kind words and your business. Thanks again for choosing us!
Great products with a company that works hard to take care of their customers. I had a problem with one railing bracket out of six and Shawn corrected the issue as soon as he became aware of it. I couldn’t as for anything more.
By Terry
Response from Stair Warehouse· Feb 12, 2026
Terry, Thank you for your kind words and the great review. We truly appreciate your business, Terry and hope you enjoy the rest of your day. Feel free to call anytime if you need anything. ~ Shawn 832-797-8219
You have the materials that i was looking for, was easy to order and shipping was as promised
By Estructuras I.
Response from Stair Warehouse· Feb 6, 2026
Thank you for the excellent review and kind feedback. We truly appreciate your business and look forward to working with you again in the future. Please feel free to call or text anytime. Best regards, Shawn 832-797-8219
Quick and easy
By Rosenne G.
Response from Stair Warehouse· Feb 5, 2026
Thank you so much for your 5-star review and kind words, Rosenne. We truly appreciate your business and your support. Please feel free to reach out anytime; we’re always happy to help. Best regards, Shawn
