Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
286 reviews
Stair WarehouseSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exceptional Quality!Your steps and railing system should fit the rest of your home aesthetically and safely. We provide the finest stair components to create a stunning, sturdy stair banister. These include Iron Balusters, Stainless Railing, Wood Handrail, Newel Posts, and Wood Balusters.Our wood stair parts are manufactured with the best furniture grade hardwoods using only the best construction methods available. Our stainless stair railing parts are made from 304 grade and 316-grade stainless steel that offers long-lasting finishes and adds extra strength and durability.Wide Variety:We offer an extensive selection of stair components. Most of our stair parts are manufactured right here in the USA. From Handrail, Newel Posts, Box Newel Posts, Iron Balusters/Spindles to Treads and Starter Steps, and more.We have a full line of Modern Stair Railing Parts made of Stainless Steel if you want a modern rail system inside or outside your home or business. We have a NEW Stainless Lighted LED Railing System. We have recently added a new line of Modern Horizontal Railing that goes best with our Contemporary Wood Newel and Modern Wood Handrail.
Stair Warehouse (stairwarehouse.com) has 286 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 245 reviews with 5 stars · Clear filters
The product was. Exactly what was advertised. My order was delivered as cited. The referral of vendor was specific to my needs.
By rhonda L.
Response from Stair Warehouse· May 20, 2026
Thank you for your wonderful review, Rhonda. We truly appreciate your business and hope you’re enjoying your project. If you get a chance, we would love to see pictures of the finished installation. Have a wonderful day! ~ Shawn 832-797-8219
Timely delivery and exactly what I ordered.
By David M.
Response from Stair Warehouse· May 20, 2026
Thank you for your great review, David! We truly appreciate your business and are so glad you were pleased with our service. We look forward to helping you again in the future. Have a wonderful day! ~ Shawn 832-797-8219
Product was delivered as promised In prefect condition.
By customer
Response from Stair Warehouse· May 18, 2026
Thank you so much for the wonderful review! We truly appreciate your business and look forward to working with you again in the future. Please feel free to call me anytime if you need anything. ~ Shawn 832-797-8219
Easy to order and fast shipping
By Andy S.
Response from Stair Warehouse· May 15, 2026
Thank you for the wonderful review, Andy. We truly appreciate your business and are so glad to hear you were pleased with our easy ordering process and fast shipping. Please feel free to call me anytime if you need anything. Shawn 832-797-8219
Great price! The communication on shipping and tracking was top notch. Packaged well and nothing was damaged. Thank you for a wonderful easy experience!
By Meghan
Response from Stair Warehouse· May 13, 2026
Thank you for your kind words and wonderful review, Meghan. We truly appreciate your business and are thrilled to hear you were happy with your experience with us. Blessings ~ Shawn 832-797-8219
Product arrived quickly and communication with shipping department was great.
By Keith M.
Response from Stair Warehouse· May 11, 2026
Thank you for your excellent review and kind words, Keith. We’re so glad to hear you were pleased with our customer service, and we truly appreciate your business. We look forward to serving you again soon. Blessings, Shawn
Quality product. Quick delivery
By Patrick F.
Response from Stair Warehouse· May 7, 2026
Thank you for your 5-star review, Patrick! We truly appreciate your business and your kind words. Please don’t hesitate to reach out anytime if you ever need assistance. ~ Shawn 832-797-8219
It was an easy exchange. The items I needed were shipped the same day my return arrived.
By Curtis B.
Response from Stair Warehouse· May 13, 2026
Hey Curtis, Thank you so much for your 5-star review. It truly means a lot to our team, and we’re glad we were able to get the exchange resolved for you. Please don’t hesitate to call me anytime if you need anything at all. ~ Shawn owner 832-797-8219
