Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
286 reviews
Stair WarehouseSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exceptional Quality!Your steps and railing system should fit the rest of your home aesthetically and safely. We provide the finest stair components to create a stunning, sturdy stair banister. These include Iron Balusters, Stainless Railing, Wood Handrail, Newel Posts, and Wood Balusters.Our wood stair parts are manufactured with the best furniture grade hardwoods using only the best construction methods available. Our stainless stair railing parts are made from 304 grade and 316-grade stainless steel that offers long-lasting finishes and adds extra strength and durability.Wide Variety:We offer an extensive selection of stair components. Most of our stair parts are manufactured right here in the USA. From Handrail, Newel Posts, Box Newel Posts, Iron Balusters/Spindles to Treads and Starter Steps, and more.We have a full line of Modern Stair Railing Parts made of Stainless Steel if you want a modern rail system inside or outside your home or business. We have a NEW Stainless Lighted LED Railing System. We have recently added a new line of Modern Horizontal Railing that goes best with our Contemporary Wood Newel and Modern Wood Handrail.
Stair Warehouse (stairwarehouse.com) has 286 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 245 reviews with 5 stars · Clear filters
Wonderfully made! Exactly what we wanted for our project. When it arrived with some damage they sent a replacement and it was perfect! Great company to work with!
By Matthew L.
Response from Stair Warehouse· Jun 22, 2026
Thank you so much for the wonderful review, Matthew! We’re thrilled the product was exactly what you wanted for your project. We truly appreciate your business and kind words! ~ Shawn Stair Warehouse 832-797-8219 - call or text anytime
The entire transaction was easy and efficient. The order delivered as promised. Will do business again.
By Robert G.
Response from Stair Warehouse· Jun 20, 2026
Thank you so much for your kind review, Robert! We’re glad to hear your order arrived as promised and that the entire process was easy and efficient. We truly appreciate your business and look forward to working with you again in the future. ~ Shawn Stair Warehouse Please feel free to call or text: 832-797-8219
The items delivered in timely manner, well made.
By RD
Response from Stair Warehouse· Jun 17, 2026
Thank you so much for the great review! We’re happy to hear your order arrived quickly and that you’re pleased with the quality of our products. We truly appreciate your business and your support! Please feel free to call me anytime. ~ Shawn 832-797-8219
Fast shipping, great product!
By customer J.
Response from Stair Warehouse· Jun 16, 2026
Thank you for the great review, Joey! We’re happy to hear you were pleased with the fast shipping and quality of the product. We appreciate your business! Please feel free to call me anytime ~ Shawn 832-797-8219
friendly website, quality and fast delivery.
By customer
Response from Stair Warehouse· Jun 15, 2026
Thank you for the great review! We’re happy to hear you found our website easy to use and that your order arrived quickly. We appreciate your business and look forward to helping you again! ~ Shawn 832-797-8219
This was my second order from stair warehouse. The solid satin black iron balusters quality is excellent and pairs well with my staircase. No delay on shipment! Thanks
By Julio J.
Response from Stair Warehouse· Jun 12, 2026
Thank you so much for your continued business, Julio! We’re happy to hear you’re pleased with the quality of the satin black iron balusters and that they look great with your staircase. We truly appreciate you taking the time to share your experience and look forward to helping you again in the future. Please feel free to call me anytime at 832-797-8219. Thanks, Shawn
Availability of product, quick ship and delivery
By Brendan S.
Response from Stair Warehouse· Jun 11, 2026
Thank you for your feedback, Brendan! We’re glad that you are pleased with our availability and shipping. We appreciate your business and look forward to helping you again in the future. Please call if you need anything. Thanks ~ Shawn 832-797-8219
Great quality and great customer service which is so rare these days! Will be a frequent customer!
By Michael G.
Response from Stair Warehouse· Jun 11, 2026
Thank you so much for the kind words, Michail! We truly appreciate your business and are happy to hear you were pleased with the quality and service. We look forward to helping you again in the future. If you ever need anything, please don’t hesitate to reach out to me directly at [832-797-8219]. Thanks ~ Shawn
