Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
532 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When we started SS396.com, a Ground Up Motors company, we had one thing in mind: to bring the best quality restoration parts to everyone, from the weekend driver to the 1000-point restoration. Over the years, we have grown from one person operating out of a garage to our brand new 60,000+ square foot facility in Palm Coast, Florida. Despite our growth, our passion and vision have remained the same: to keep the excitement of classic American muscle running by providing the best parts available, an easy-to-use website, and the best customer support team.
ss396.com (ss396.com) has 532 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 361 reviews with 5 stars · Clear filters
Fast delivery! Now that I know how quick these guys get stuff out to you, I'll definitely be placing more orders with them!
By Keith B.
Response from ss396.com· Jul 27, 2026
Thank you for the feedback Keith! We look forward to seeing you again!
Ordered a cross member from SS396. Item arrived quickly and was exactly what I ordered. Quality top notch i will be ordering again.
By Phill B.
Response from ss396.com· Jul 22, 2026
Thanks for the feedback Phill! We appreciate your business.
Very Happy with the parts & the shipping was super fast as well! Thank you & looking forward to more purchases
By Gord I.
Response from ss396.com· Jul 20, 2026
Thank you for that feedback Gord! We hope to see you again soon!
Fast local pickup
By Joe L.
Response from ss396.com· Jul 20, 2026
Glad you enjoy the local pickup Joe, spread the word!
I received everything I ordered and satisfied with the timely delivery, will definitely be ordering more in the future .
By Louis M.
Response from ss396.com· Jul 17, 2026
Hi Louis, thank you for the positive feedback!
It was exactly what I ordered, and it came to me really fast. Really good quality parts above all.
By Ken
Response from ss396.com· Jul 16, 2026
Thanks for the feedback Ken!
I enjoyed th simple way to order on the web site.
By Eddie
Response from ss396.com· Jul 15, 2026
Glad you enjoyed the site Eddie, thanks for shopping with us!
It was back ordered for a month so I’m just glad it arrived but it’s worth waiting for
By Denny A.
Response from ss396.com· Jul 13, 2026
Sorry for the delay Denny, but glad you received it and are happy with it!
