Fast shipping I appreciate it
Fast shipping I appreciate it
By Robert
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
532 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When we started SS396.com, a Ground Up Motors company, we had one thing in mind: to bring the best quality restoration parts to everyone, from the weekend driver to the 1000-point restoration. Over the years, we have grown from one person operating out of a garage to our brand new 60,000+ square foot facility in Palm Coast, Florida. Despite our growth, our passion and vision have remained the same: to keep the excitement of classic American muscle running by providing the best parts available, an easy-to-use website, and the best customer support team.
ss396.com (ss396.com) has 532 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 361 reviews with 5 stars · Clear filters
Fast shipping I appreciate it
By Robert
Quick and easy Thanks
By Tom
Parts were just as described, arrived on time and packaged well. I realized when I opened one box that I ordered the wrong item, called them and was able to return it with no issues. Waiting for the new item to arrive.
By Jamie B.
Customer service is awesome. I will always look for the parts I need here first. Even willing to spend a few dollars more if the need be, for the quality and service Ground Up provides. Thank you!
By Andy E.
arrived on time and no hassle
By Chris B.
Everything was easy, and shipping was quick
By Timothy S.
Great communication and fast delivery.
By josh H.
Always very good shipping and shopping experience, it's like Christmas
By Larry B.