Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
532 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When we started SS396.com, a Ground Up Motors company, we had one thing in mind: to bring the best quality restoration parts to everyone, from the weekend driver to the 1000-point restoration. Over the years, we have grown from one person operating out of a garage to our brand new 60,000+ square foot facility in Palm Coast, Florida. Despite our growth, our passion and vision have remained the same: to keep the excitement of classic American muscle running by providing the best parts available, an easy-to-use website, and the best customer support team.
ss396.com (ss396.com) has 532 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 361 reviews with 5 stars · Clear filters
You're up front with your customers and sometimes you're suppliers aren't. Pleased with your service.
By customer Jim H.
Response from ss396.com· Sep 25, 2026
Thank you! We believe in being honest and upfront with our customers, even when supplier information may be limited. We’re glad you were pleased with our service and truly appreciate your business!
Large selection of parts-ease ofordering-fast delivery!!!
By Daniel S.
Response from ss396.com· Sep 24, 2026
We love hearing this! We’re glad you found the parts you needed, ordering was easy, and everything arrived quickly. Thank you for your support!
The order was taken care of in a quick and professional manner
By customer J.
Response from ss396.com· Sep 24, 2026
Great to hear everything was handled quickly and professionally. We appreciate your business!
Everything was as ordered and described and packaged so very well. Thank you
By ARTHURL P.
Response from ss396.com· Sep 21, 2026
Thank you as well Arthur!
Detailed product information and timely delivery
By Aaron M.
Response from ss396.com· Sep 18, 2026
Thanks for the feedback and five stars Aaron!
Fast delivery of the book i ordered. Book was as described.
By Russell C.
I have ordered many times with SS396 and have had very good experience with the correct and the wright parts. The free shipping on most parts is also GREAT. Very satisfied with your company. Just wished it was closer so I could come and see your place. I live in (Beloit, WISCONSIN). THANKS for your GREAT service and parts. Rebuilding a 70 Chevelle SS BBC 402 numbers matching (TOTAL RESTOREATION SHOW CAR). Randy
By Randy W.
Response from ss396.com· Sep 15, 2026
Thank you for the fantastic feedback, Randy! We’re glad you’ve had great experiences with your orders, parts, and our free-shipping offers. Best of luck with your ’70 Chevelle SS restoration—we appreciate your continued business and look forward to helping with the project!
They had the part I wanted and the shipping was fast
By Gregory A.
Response from ss396.com· Sep 14, 2026
Hey Greg, we thank you for your business!
