Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
532 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When we started SS396.com, a Ground Up Motors company, we had one thing in mind: to bring the best quality restoration parts to everyone, from the weekend driver to the 1000-point restoration. Over the years, we have grown from one person operating out of a garage to our brand new 60,000+ square foot facility in Palm Coast, Florida. Despite our growth, our passion and vision have remained the same: to keep the excitement of classic American muscle running by providing the best parts available, an easy-to-use website, and the best customer support team.
ss396.com (ss396.com) has 532 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 361 reviews with 5 stars · Clear filters
Use the product before on other builds great quality very happy
By Ken M.
Response from ss396.com· Jan 21, 2026
Thank you for the review, Ken! We’re glad to hear you’ve used it on other builds and have been happy with the quality.
You have parts for my car that I can’t get in California. But I appreciate the price that I got from you because they’re hard to get down here thank you!
By Part C.
Response from ss396.com· Jan 21, 2026
Thank you for the great review! We’re glad we could help you get the parts you needed at a fair price. We appreciate your support!
Decent shipping time great customer support team they helped me get the right part.
By Anonymous
Response from ss396.com· Jan 21, 2026
Thank you for the great review! Glad our team was able to help you get the right part, and we appreciate your support.
Order was on time and no damage
By Kelly W.
Response from ss396.com· Jan 20, 2026
Thank you for the review, Kelly! Glad your order arrived on time and in perfect condition.
Good prices, easy to maneuver website. Fast shipping.
By Mark Van H.
Response from ss396.com· Jan 16, 2026
Thank you for the review, Mark! Glad to hear the pricing was good, the website was easy to use, and shipping was fast.
All good thank you
By customer
Response from ss396.com· Jan 16, 2026
Thank you for the review! Glad everything went smoothly.
The items were in stock and delivered on time.
By Thomas H.
Response from ss396.com· Jan 16, 2026
Thank you for the review! Glad everything was in stock and delivered on time.
Arrive quickly and complete. I did have to return two weatherstrips and was bummed I had to pay for the return.
By Mary H.
Response from ss396.com· Jan 16, 2026
Thank you for the review, Mary! We’re glad everything arrived quickly and complete. We also understand the frustration with return shipping costs. If you feel return shipping should not have applied in your case, please reach out to our support team and we’d be happy to take a closer look.
