GREAT PRODUCTS
GREAT PRODUCTS
By Motivated Verified M.
Response from ss396.com· Mar 16, 2026
Thanks for the review!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
532 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When we started SS396.com, a Ground Up Motors company, we had one thing in mind: to bring the best quality restoration parts to everyone, from the weekend driver to the 1000-point restoration. Over the years, we have grown from one person operating out of a garage to our brand new 60,000+ square foot facility in Palm Coast, Florida. Despite our growth, our passion and vision have remained the same: to keep the excitement of classic American muscle running by providing the best parts available, an easy-to-use website, and the best customer support team.
ss396.com (ss396.com) has 532 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 361 reviews with 5 stars · Clear filters
GREAT PRODUCTS
By Motivated Verified M.
Response from ss396.com· Mar 16, 2026
Thanks for the review!
** UPDATE ** The guys at SS396 went above and beyond after hearing my issues with FedEx and made it right. Most companies have a “that’s not us, not our problem” attitude. Not these guys. I will 1000% be a return customer for this project and the next. FedEx was the problem, not you guys. My tracking said it would be here Thursday. Perfect timing. These trim pieces were the last thing to do before my car was done for a show/cruise on Saturday. The package was then lost in GA for 3 days and didn't show up until yesterday around noon....to the wrong address. Luckily I knew the neighbors who received it and they held onto it for me. Sheesh.
By Deacon
Response from ss396.com· Mar 12, 2026
Glad to hear you got your package from your neighbor! Could you please update your review since it was a FedEx issue, not us, but since we worked with you? As we don't like to see 1 star reviews! We would appreciate it! Thanks in advance Deacon! EDIT: Thank you Deacon!
Shipped and received fast. great seller!
By Lou
Response from ss396.com· Mar 11, 2026
Lou, thanks for the five star review and for shopping with SS396!
Quick shipping and very well packaged.
By Steve T.
Response from ss396.com· Mar 11, 2026
Steve, we are glad your order arrived safe and sound! We hope to see you again!
Very fast shipping order was correct
By customer
Response from ss396.com· Mar 9, 2026
Thanks for the review!
Delivered quickly as expected
By Melinda T.
Response from ss396.com· Mar 2, 2026
Hi Melinda, thank you for the review and for shopping with SS396!
Ordering was easy on website & speedy delivery.
By Larry R.
Response from ss396.com· Mar 2, 2026
Larry, thanks for the review!
Website selection and prices were great and the shipping was fast. I will shop here again.
By Keith
Response from ss396.com· Feb 26, 2026
Hey Keith, thanks for the review!