Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
117 reviews
SpreetailSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Spreetail is the complete ecommerce solution for in-demand brands and manufacturers of big-&-bulky products. Our mission is to propel brands to increase their ecommerce market share across the globe while improving their operational costs.We invest in your success from the start by cutting a large wholesale purchase order. We’ll talk through how our services can skyrocket your growth, whether from our expertise in shipping big-&-bulky items, or by getting you onto more sales channels – we'll develop a custom strategy that’s right for your brand. We list & sell your products across 12+ of the top ecommerce marketplaces & channels while our content experts ensure that product titles, descriptions, and creative assets are optimized for the channel we’re selling on.We deliver fast; next-day fast to 80% of the country by shipping from our seven nationwide fulfillment centers. Our LTL operations make it possible to get Prime status, or 2-day delivery, on previously slow-to-deliver goods.We accelerate your ecommerce growth with strategic, data-based decisions custom to your unique performance and trends. Our close channel relationships give your brand an unrivaled opportunity to participate in the latest programs. We’re a top Seller Fulfilled Prime retailer, a Walmart Pro Seller, and helped pilot the Target+ program.
Spreetail (spreetail.com) has 117 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
117 approved reviews, newest moderated first
Garbage customer service. Dont waste your time purchasing through these bums.
By Kelly L.
Response from Spreetail· Nov 3, 2025
Thanks so much for sharing your experience with us! I’m sorry for the trouble with your order — that’s not what we want for you. Please give our Customer Experience Team a call at 1 (866) 639-9320 with your order details, and we’ll work to make it right.
Purchased an end table and it arrived damaged.. I was sent return label and was told the item is out of stock. Upon looking online they have 17 available at 70.00 more than what I paid... Will not send replacement. I have to pay the 70.00 to replace table. Very Bad Business.
By Barbara J.
Purchased a Terry, Jwood 268, 2 Door Closet with 3 Internal Shelves from this company via Amazon. It arrived damaged but company gave me the run around and not at all interested in arranging collection. Will pursue full refund via Amazon. DO NOT BUY ANYTHING FROM THIS COMPANY It is now the 7th November and the company have only just decided to contest my review as being false. How bad can they get ???? Result for me as I received a full refund through Amazon who also told me to keep or dispose of the goods. SCAM SCAM SCAM COMPANY
By Trevor S.
I purchased a SPYRA water gun ($179) from SPREETAIL on Amazon. The gun don’t work after 3 weeks, and it was beyond the 30 day return. The water gun is under warranty, however SPREETAIL wouldn’t replace it. They told me I needed to go directly through manufacturer (SPYRA), so I went to manufacturer who said I needed to go SPREETTAIL since they are the fulfillment center and handled the transaction. They still refused. There is absolutely NO customer service accountability or assistance from them! I will never purchase any product that is distributed through them. I let Amazon know, and will continue to spread the word to help avoid this from happening to others.
By Lisa S.
Terrible supplier Purchased a pool float which arrived later that scheduled. When we opened it we knew why, product damaged and they tried to fix it. The float smelled toxic upon inspection you could see why. There were two slits in the float that they apparently tried to cover up so they could pass off as new. If that wasn’t bad enough when returned the item in original pancaking securely we were charged a 50% restocking fee. What goes a restocking fee for a defective product?
By Ken K.
Ordered 6 Intex type A pool filters, only sent 1 in a box. That meant I paid 23.99 for one £7 filter. Strange there was no product code on the web receipt, just a basket total. It is now clear they are complete scammers and should not be trusted at all. It is incredible that and company like B&Q would associate with them. I will never again buy anything from B&Q market place. Their promise of verified seller is a total lie and means nothing.
By Mr Michael B.
This company is a horrible company. I order a hottub from them on Amazon, and then had to retirn it cause they sent me one that leaked and the wrong one I ordered. And they won't refund me my whole refund cause they said it was used and can't be resold, but I returned it how it was sent to me.
By Jeff T.
After spending $2600.00 on a pool it arrived badly damaged so I refused shipment. Spreetail sent another one and i found it was also damaged. Now we are just trying to get replacement parts but it’s been six weeks with no response…..low opinion of this company. We will never by from them again and we may pass along our experience to Amazon
By Jeff T.
