Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Spot Pet Insurance appeared to offer a lot of options depending on what one wants to spend and so far, I am happy with the choices I’ve made
By Christine M.
Response from Spot Pet Insurance· May 29, 2024
We love hearing this, thank you for sharing, Christine! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Responds quickly. Helpful, Courteous, Professional, great coverage for wellness and preventive care. Never had this type insurance, prior insurance was for emergency care or illness, so insurance cost for over 6-7 yrs with nothing covered because I was lucky my fur babies were never ill or had accidents. Nice to get some coverage for the premium I pay. I just used on wellness check, vaccines, and dental issues. All my babies are being taken care of and it consoling knowing they will be well taken care of with SPOT!!
By Elizabeth S.
Response from Spot Pet Insurance· May 29, 2024
Thanks for choosing Spot to protect your furry family! 🐾
Communication is incredibly poor. I’ve been attempting to resolve an issue for weeks now and haven’t gotten any help or responses.
By Lindsay H.
Response from Spot Pet Insurance· May 20, 2024
Hi Lindsay, we are sorry to hear you are having trouble getting in contact with our team. Please reach out to us at [email protected] with your email or account number so we can look into this.
This has been the worst experience with my puppy! I specifically researched and chose Spot insurance based upon the reviews and their dental policy for my Yorkie. She was diagnosed at only 1 year old with enamel hypoplasia/hypocalcification and had to have 6 teeth extracted. Spot denied my claim as "pre-existing" because at her first 8 week old puppy check, she was shown to have teeth coming in. Not diseased teeth, just teeth starting to come. Apparently having teeth is considered to be a "pre-existing condition" to dental coverage, so don't be fooled by this scam!!
By Cindy
Response from Spot Pet Insurance· May 20, 2024
Hi Cindy, we're sorry to hear you had a poor experience and would love the chance to look into this further. We encourage you to please reach out to our customer service team.
Fast claims processing, great customer service, and extensive coverage
By Michael C.
Response from Spot Pet Insurance· May 29, 2024
We love hearing this, thank you for sharing, Michael! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Easy claim process. Recommend 10/10.
By Zarchi S.
Response from Spot Pet Insurance· May 24, 2024
We love hearing this, thank you for sharing, Zarchi! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Reinbursement right away...lov it
By Maribel R.
Response from Spot Pet Insurance· May 24, 2024
Thanks for choosing Spot to protect your furry family! 🐾
easy to file claim, Fast reimbursement straight in to my bank account 3 days. Best company I have ever worked with.
By Harley R.
Response from Spot Pet Insurance· May 24, 2024
Hi Harley, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family🐾🐾
