Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Overall we get reimbursed very quickly. Did have a problem with a claim last year but did eventually get resolved. I like the preventative package. Wish it included blood tests.
By Trina CHEN Y.
Response from Spot Pet Insurance· Jun 25, 2024
Hi Trina, Thank you for sharing your experience! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Very quick to act on claims
By Julia S.
Response from Spot Pet Insurance· Jun 24, 2024
We love hearing this, thank you for sharing, Julia! Wishing you and your fur family good health. ~The Spot Family 🐾
Out of all my years of being a pet owner I never got insurance and spent literally tens of thousands of dollars on so many surgeries for so many of my beloved animals. This time I decided to take out insurance and chose Spot. What a game changer!! It seems all the dogs that need major surgery for some kind of joint issue find their way to me and as luck would have it at 11 months my then still puppy needed knee surgery. SPOT reimbursed me almost the entire bill and we’re talking thousands. I recently submitted new claims and within two days I had reimbursements deposited right into my account!!! I am so impressed and grateful I finally decided to get pet insurance and I made the best choice choosing SPOT!! I had an excellent experience speaking with a very kind and thoughtful representative on one occasion who helped me with an issue and resolution came quickly once we were done. SPOT is top notch!!
By Suzanne S.
Response from Spot Pet Insurance· Jun 24, 2024
Hi Suzanne, We’re so glad you had a positive experience and got your puppy the help that they needed! Wishing you happy wags! ~The Spot Family ❤️🐾
Super quick processing claims. Great pet insurance company.
By Marita K.
Response from Spot Pet Insurance· Jun 24, 2024
Thank you for taking the time to leave us a review, Marita! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾
Paid my claim with in a week. Easy online claim
By Debra
Response from Spot Pet Insurance· Jun 24, 2024
Hi Debra, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family 🐾
Excellent!
By Yazmin R.
Response from Spot Pet Insurance· Jun 24, 2024
We love hearing this, thank you for sharing, Yazmin! Wishing you and your fur family good health. ~The Spot Family 🐾
Similarly priced But easy to use app And used to for regular pet maintenance and getting $$ back already !
By Jennifer B.
Response from Spot Pet Insurance· Jun 24, 2024
Hi Jennifer, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family 🐾
Spot responded my claim quickly. The app is user friendly and effective. Loving the experience so far.
By Keissa H.
Response from Spot Pet Insurance· Jun 24, 2024
Hi Keissa, Thank you for sharing your experience! ~The Spot Family 🐾
