Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
The turn around time for the claims is excellent. Very good experience so far
By L P.
Response from Spot Pet Insurance· Aug 6, 2024
Thank you for your wonderful review! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated! ~ The Spot family 🐾
Spot is very user friendly and a great service!
By Julia
Response from Spot Pet Insurance· Aug 6, 2024
Hi Julia, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾
Quick and easy process for refund.
By SUSAN B.
Response from Spot Pet Insurance· Aug 6, 2024
We love hearing this, thank you for sharing, Susan! Wishing you and your fur family good health. ~The Spot Family 🐾
easy and quick
By Denise T.
Response from Spot Pet Insurance· Aug 6, 2024
Hi Denise, thanks for choosing Spot to protect your furry family! 🐾
I have had horrible experiences with other pet insurances. Spot is very transparent when it comes to outlining what is reimburseable. This was my first time submitting a substantial claim, and am very pleased to have received what I was expecting. The process was so easy.
By Angela I.
Response from Spot Pet Insurance· Aug 6, 2024
Hi Angela, thank you for taking the time to share your positive experience with us! We're dedicated to offering reliable pet insurance, and we're glad to see it's making a difference. Your support keeps us motivated! 🐾
Spot Insurance has been FANTASTIC. Very responsive and quick turnaround on claims! I can't imagine using a different pet insurance company.
By jamicus01
Response from Spot Pet Insurance· Aug 6, 2024
Thank you for your wonderful review! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated! ~ The Spot family 🐾
This insurance is a terrible deal. Doesn’t reimburse 90% after meeting my deductible as advertised. Will be posting my experience on social media.
By Ramses S.
Response from Spot Pet Insurance· Aug 12, 2024
Hi Ramses, we're sorry your experience was frustrating. We see you've been in contact with our team and encourage you to reach out if you have any other questions.
Agent was helpful and friendly!
By Blair B.
Response from Spot Pet Insurance· Aug 6, 2024
Hi Blair, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾
