Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
To file the claim was very simple and quick
By Linda H.
Response from Spot Pet Insurance· Oct 4, 2024
Thank you for your wonderful review, Linda! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated! ~ The Spot family 🐾
So easy! We love the app and how much Spot covers. Most insurances don't cover this much preventative care.
By Domenica
Response from Spot Pet Insurance· Sep 30, 2024
Hi Domenica, thank you for taking the time to share your positive experience with us! We're dedicated to offering reliable pet insurance, and we're glad to see it's making a difference. Your support keeps us motivated! 🐾
The absolute BEST pet insurance on the market!! I tried so many different ones before j found Spot and my pups and I finally found a place where we know we are covered and taken care of. Their customer service is impeccable and their PROMPT Reimbursment is the fastest in the industry. You will not be disappointed with Spot!!
By PPatel
Response from Spot Pet Insurance· Sep 30, 2024
Hi there, thank you for taking the time to share your positive experience with us! We're dedicated to offering reliable pet insurance, and we're glad to see it's making a difference. Your support keeps us motivated! 🐾
So glad I chose spot for pet insurance! Reasonable monthly payment ( half of what I paid to previous insurance company) Claim service efficient and fair, no bs dental. My highest endorsement!
By Jeffrey L.
Response from Spot Pet Insurance· Oct 4, 2024
Hi Jeffrey, thanks for choosing Spot to protect your furry family! 🐾
Pricing is better than others after my research and analysis. But pet insurance coverage, overall, is not what it used to be. The days of 90% coverage for the entire bill are gone. Nowadays, it’s like co-pays. Customer service is ok too.
By Lora Lee Del R.
Response from Spot Pet Insurance· Sep 30, 2024
Hi Lora Lee, we are sorry to hear you are unhappy with your coverage. We are committed to proving the best possible experience and encourage you to please reach out to our team with any concerns.
It was super easy to submit paperwork online and get reimbursed.
By Eileen W.
Response from Spot Pet Insurance· Oct 3, 2024
We’re delighted to hear about your positive experience with our pet insurance, Eileen! Thanks for choosing Spot to protect your furry family.🐾
We are very happy we chose Spot for insuring our pup. She contracted Parvo and Spot reimbursed our claims quickly and effortlessly. We are So glad we chose Spot.
By Celia W.
Response from Spot Pet Insurance· Oct 7, 2024
Hi Celia, We’re so glad you had a positive experience and got your dog the help that she needed! Wishing you happy wags! ~The Spot Family ❤️🐾
Excellent service and fast return of claims
By Michigan
Response from Spot Pet Insurance· Oct 4, 2024
Thank you for your wonderful review! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated! ~ The Spot family 🐾
