Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Submitting a claim for our dog’s routine exam was fast and easy and we were reimbursed in a timely manner.
By Diana
Response from Spot Pet Insurance· Oct 7, 2024
Hi Diana! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
Easy and as it says in the fine print.
By Shanni P.
Response from Spot Pet Insurance· Oct 7, 2024
Hi Shanni, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾
Just put in my first claims, the steps were clear and easy, and the claim always processed quickly. Really satisfied with how it all worked
By LB
Response from Spot Pet Insurance· Oct 17, 2024
Hi there, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
Very ease to file a claim. Reimbursement was very quick.
By Tierra H.
Response from Spot Pet Insurance· Oct 7, 2024
We love hearing this, thank you for sharing, Tierra! Wishing you and your fur family good health. ~The Spot Family 🐾
When I first got Insurance on my pets I wasn't sure if I actually would receive conversation if my pets had emergency or if I would have to argue it get any. But we have had a couple of emergency visits and even lost one of our fur baby's. I sent in all of the papers that was given to us for the vets and received payment and it didn't take very long at all. When we lost our fur baby Spot was very helpful and understanding with helping us. They even called us just to express their sympathy witch might a lot to us. I have never had any insurance company do that before so that mint a lot to us.
By JAMES T.
Response from Spot Pet Insurance· Oct 17, 2024
Hi James, we're incredibly sorry for the loss of your dog. Losing a pet is never easy, and our hearts go out to you during this difficult time. We're grateful that we could support you when it mattered most. Thank you for being part of the Spot family ❤️🐾
Easy to use and every little bit helps when taking care of my pet
By Katherine
Response from Spot Pet Insurance· Oct 7, 2024
Hi Katherine! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
As a newcomer to Spot I was not sure what to expect when I submitted an receipt from my vet. I was very please as to how quickly my claim was processed and payment direct deposited in my bank account.
By customer
Response from Spot Pet Insurance· Oct 7, 2024
We love hearing this, thank you for sharing! Wishing you and your fur family good health. ~The Spot Family 🐾
Just recently signed up and when we were on vacation, we had a big scare. Completing claims was so easy to do and I had no issues getting reimbursed, even being a new customer. So happy I signed up for insurance for my dog! I will never cancel this insurance!
By Krista L.
Response from Spot Pet Insurance· Oct 7, 2024
Hi Krista, We’re so glad you had a positive experience and got your dog the help that they needed! Wishing you happy wags! ~The Spot Family ❤️🐾
