Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
The claim process is very easy and response is timely
By Marty T.
Response from Spot Pet Insurance· Nov 5, 2024
We love hearing this, thank you for sharing, Marty! Wishing you and your fur family good health. ~The Spot Family
Quick to process my claim and refund me. I’ve been telling every dog owner I come across to get their pup Spot Pet Insurance. They’ve made dealing with pet health problems a little less stressful. Excellent service!
By Holly S.
Response from Spot Pet Insurance· Nov 12, 2024
Hi Holly! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
Having insurance saved my pet's life. This company is very committed. Customer service is spot on.
By Michael R.
Response from Spot Pet Insurance· Nov 5, 2024
We love hearing this, thank you for sharing, Michael! Wishing you and your fur family good health. ~The Spot Family
So far, I am really happy with my experience using Spot. Spot is quick to review & respond to claims. After having to take my cat into the Emergency Vet, I was so stressed about the bill but only had to pay 80% after I hit my deductible since Spot approved my claim. I’d recommend Spot to any pet owner.
By Alize H.
Response from Spot Pet Insurance· Nov 12, 2024
Hi Alize! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
Used the app to fill out a few fields and submit his invoices. Filed 3 claims, all of which were processed and paid out within 2 days of submission. When your pet has surgery it’s a very stressful time. It’s been a huge relief to know that the financial side has been taken care of and it’s one less thing I have to worry about. I can now devote my full attention to my pets recovery.
By Joel M.
Response from Spot Pet Insurance· Nov 12, 2024
Hi Joel! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
Easy to make claims. No gimmicks or weird rules. I received my refund fast and accurately.
By Raoul
Response from Spot Pet Insurance· Nov 5, 2024
Thank you for your wonderful review, Raoul! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated! ~ The Spot family 🐾
staff was friendly, quick & made sure I knew and understood all my options
By Renee B.
Response from Spot Pet Insurance· Nov 12, 2024
Hi Renee, thanks for choosing Spot to protect your furry family! 🐾
Easy to submit claims. Clear on what is covered and what isnt. Really made the financial part of a recent pet emergency less stressful.
By Madeline W.
Response from Spot Pet Insurance· Nov 12, 2024
Hi Madeline! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
