Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Quickness processing claims and how easy it is to submit.
By Andres Marin N.
Response from Spot Pet Insurance· Nov 26, 2024
We’re delighted to hear about your positive experience with our pet insurance, Andres! Thanks for choosing Spot to protect your furry family.🐾
I love spot pet insurance , they are fast, easy, and effective. I just recently submitted a claim from a incident that happened with my dog on November 15th and my claim has already been settled.
By Makiya K.
Response from Spot Pet Insurance· Nov 26, 2024
Hi Makiya! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
Quick easy and customer service is the best
By Janette L.
Response from Spot Pet Insurance· Dec 16, 2024
Hi Janette, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾
I turned in the papers from my vet with receipt of all her medical needs. And within 10 days I was reimbursed the 80% of the bills as our contract said. Spot has been there for both my pets when needed. This was the first for Jetta, thank God I had a plan I could count on. Thanks Spot!
By Nathan D.
Response from Spot Pet Insurance· Nov 26, 2024
Hi Nathan! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
I was extremely touched by the note of condolences on the passing of my cat that I received from Spot Pet Insurance. They also canceled his policy, and reimbursed the claims within a couple of days. Outstanding customer service with a personal touch.
By Customer
Response from Spot Pet Insurance· Dec 6, 2024
We're incredibly sorry for the loss of your pet. Losing a pet is never easy, and our hearts go out to you during this difficult time. We're grateful that we could support you when it mattered most. Thank you for being part of the Spot family ❤️🐾
Scott pet insurance is great. Once you submit your claim that immediately respond and within the five to seven days they say it will take the process it they're always early. Their customer service is great I can't give them anything but a five star there's something more I would give them that great company love it I'll stick with them
By Judy
Response from Spot Pet Insurance· Nov 26, 2024
Hi Judy, thank you for taking the time to share your positive experience with us! We're dedicated to offering reliable pet insurance, and we're glad to see it's making a difference. Your support keeps us motivated! 🐾
SPOT is very helpful and easy to use.
By Sam
Response from Spot Pet Insurance· Nov 26, 2024
We’re delighted to hear about your positive experience with our pet insurance, Sam! Thanks for choosing Spot to protect your furry family.🐾
I just filed my first claim for my pet Rocky. Unfortunately his health declined rapidly and I ended up having to euthanize him. My claims were processed quickly and I even received a note with their condolences and telling me Rocky’s policy would be canceled the day he died so I wouldn’t have additional charges for it.
By Donna
Response from Spot Pet Insurance· Dec 6, 2024
Hi Donna, we're incredibly sorry for the loss of your pet. Losing a pet is never easy, and our hearts go out to you during this difficult time. We're grateful that we could support you when it mattered most. Thank you for being part of the Spot family ❤️🐾
