Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Spot paid us within 1.5 weeks. We were very happy with the outcome.
By Clarence C.
Response from Spot Pet Insurance· Oct 28, 2025
Hi Clarence, We’re so glad you had a positive experience! Wishing you and your fur family good health.
I've been with Spot Insurance for two years now and I have to say that they live up to their reputation. Each time I submitted a claim, it was completed within 2 - 3 days. I would recommend this insurance company if you are looking to insure your pet.
By Linda L.
Response from Spot Pet Insurance· Oct 28, 2025
Hi Linda, thanks for choosing Spot to protect your furry family! 🐾
Large vet bills worried about my fur baby ..makes it a bit easier I have pet insurance.. easy portal to submit claims and customer service is amazing
By Andrea
Response from Spot Pet Insurance· Oct 28, 2025
Hi Andrea, thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience.
Easy to submit and get paid. Thank you!
By Hannah
Response from Spot Pet Insurance· Oct 28, 2025
Thank you for your wonderful review, Hannah! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated!
I was very pleased with how smoothly the claim process went. I'm about a week, I had the money in my account!
By Jennifer Stephenson W.
Response from Spot Pet Insurance· Oct 28, 2025
Thank you for your wonderful review, Jennifer! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated!
It takes some time to process the claims. That’s my only concern. Otherwise Spot has literally been a lifesaver for my sweet puppy.
By Heidi
Response from Spot Pet Insurance· Oct 28, 2025
Hi Heidi, thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience.
This was my first time to use my Spot for Cannon. I’ve been very pleased with the ease of filing and their response time and help when needed.
By Patrioticcarol
Response from Spot Pet Insurance· Oct 27, 2025
Hi Carol! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
I am pleased for the most part with everything but I was disappointed in the coverage for the yearly heartworm and parasite test.
By Kathy M.
Response from Spot Pet Insurance· Oct 28, 2025
Hi Kathy, we appreciate your feedback and are committed to providing the best possible experience.
