Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Our Murphy had his annual physical and we submitted the invoice to Spot. We had our reimbursement within just a few days! Thank you for your efficiency and easily usable website.
By Pamela D.
Response from Spot Pet Insurance· Nov 13, 2025
Thank you for your wonderful review, Pamela! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated!
quick turn around on reimbursement
By Anne
Response from Spot Pet Insurance· Nov 13, 2025
Hi Anne, thanks for choosing Spot to protect your furry family! 🐾
Good customer service
By Jennifer V.
Response from Spot Pet Insurance· Nov 13, 2025
Hi Jennifer, We’re so glad you had a positive experience! Wishing you and your fur family good health.
Really slow on updates. Always finding a way to not pay a vet bill. Takes too long for reimbursement if a vet bill does get paid.
By Lourdes
Response from Spot Pet Insurance· Nov 13, 2025
Hi Lourdes, we’re very sorry to hear this was your experience. If you want to provide additional feedback or get more details about your claim, please do reach out: 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
Love working with you guys! You make this process easy.
By Nicole T.
Response from Spot Pet Insurance· Nov 13, 2025
Hi Nicole, We’re so glad you had a positive experience! Wishing you and your fur family good health.
The invoice submittal process was straight forward.
By Julio V.
Response from Spot Pet Insurance· Nov 13, 2025
Hi Julio, thanks for choosing Spot to protect your furry family! 🐾
Spot is Very good about confirming receipt of claims and returns payment in a very timely way!
By Pamela C.
Response from Spot Pet Insurance· Nov 13, 2025
Hi Pamela, thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions 🐾
I am pleased with the insurance and also the response time is very good
By Pilar M.
Response from Spot Pet Insurance· Nov 13, 2025
Hi Pilar, thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions 🐾
