Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
I love everything about it thanks so much
By Kyle S.
Response from Spot Pet Insurance· Mar 9, 2026
Hi Kyle, we pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾
A good policy is nothing if the insurance company fights claims or is unclear in any way. I’ve had 100% clarity, defined expectations and absolutely no headaches when claims need to be filed. I’ve recommend spot to friends and family, for their amazing coverage and exceptional service.
By Nicole R.
Response from Spot Pet Insurance· Mar 9, 2026
Hi Nicole, thank you for taking the time to share your positive experience with us! We're dedicated to offering reliable pet insurance, and we're glad to see it's making a difference. Your support keeps us motivated! 🐾
Cver over half of my pet expenses. Reimbursement is process quickly especially using acch.
By Laura
Response from Spot Pet Insurance· Mar 9, 2026
We’re delighted to hear about your positive experience with our pet insurance, Laura! Thanks for choosing Spot to protect your furry family.🐾
My cat Sidney had surgery for a bladder stone. I submitted my claims to Spot Ins. and they are processing those claims as we speak! Very helpful. I didn’t have preventive. Only Accident snd Illness, but they paid for most of the surgery! Very happy about the results!! I did have to push them to view my case! Very Impressed tho, fast results. 5 stars!!
By Debra R.
Response from Spot Pet Insurance· Mar 9, 2026
Hi Debra, We’re so glad you had a positive experience and got your cat the help that they needed! Wishing you happy wags!❤️🐾
Easy to submit a claim. Easy to upload paperwork needed. Very quick turn around for reimbursement. Took some of the anxiety out of going to the vet.
By Erika
Response from Spot Pet Insurance· Mar 9, 2026
Hi Erika, we pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾
I'm thankful I have Spot Pet Insurance as my 5 year old boxer has lymphoma. Because of Spot, I have been able to get her treatment/chemotherapy that I would not have been able to afford on my own. It's easy to submit claims and I have been quickly reimbursed by Spot. It would be great if the annual cap was higher given the current cost of veterinary care.
By Ellen E.
Response from Spot Pet Insurance· Mar 9, 2026
Hi Ellen, we’re grateful for your positive feedback! Our pet insurance is designed for reliability, and you can count on us for comprehensive coverage and unmatched support. We're wishing for a speedy recovery for your Boxer. 💗
Timely, responsive, and fair. Very pleased with Spot and all that they cover. Jack is my best friend and want only the best for him. Spot helps me do this. Thank you Spot!!
By Maria G.
Response from Spot Pet Insurance· Mar 9, 2026
Hi Maria! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
It was so easy to send a claim for my dogs. They are prompt with reimbursements.
By Willie R.
Response from Spot Pet Insurance· Mar 9, 2026
Hi Willie, We’re so glad you had a positive experience and got your dog the help that they needed! Wishing you happy wags!❤️🐾
