Easy to file a claim
Easy to file a claim. EOB denying line items clearly explained.
By MHarvey
Response from Spot Pet Insurance· Mar 24, 2026
We love hearing this, thank you for sharing! Wishing you and your fur family good health.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Easy to file a claim. EOB denying line items clearly explained.
By MHarvey
Response from Spot Pet Insurance· Mar 24, 2026
We love hearing this, thank you for sharing! Wishing you and your fur family good health.
So far, Spot has been good. Easy to submit a claim and usually processed within a few days. However, recently, they did bump up the monthly dues by 1/3 after the first year without notice. I didn't care for that.
By Ibrahim K.
Response from Spot Pet Insurance· Mar 24, 2026
Hi Ibrahim, thank you for sharing your experience! Please reach out to us if you ever have any questions.
Filing claims is simple and quick on the app. In less than a week they get processed and the reimbursement is received within a few days from when the claim is processed.
By Crystal C.
Response from Spot Pet Insurance· Mar 24, 2026
Hi Crystal, we’re so glad you had a positive experience! Wishing you and your fur family good health.
You are very quick to process claims!!
By Sherry B.
Response from Spot Pet Insurance· Mar 24, 2026
We love hearing this, thank you for sharing, Sherry! Wishing you and your fur family good health.
This was my first bill I submitted to Spot. My dog had major surgery on his head and some teeth extracted at the same time. They covered the entire procedures at 80% minus the copay. I was so glad to have this great insurance.
By Carolyn C.
Response from Spot Pet Insurance· Mar 24, 2026
Hi Carolyn! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
Paid my claim quickly with no issues. That was my big concern. The bait and switch. But all went as planned and expected.
By Dan
Response from Spot Pet Insurance· Mar 24, 2026
Hi Dan, we’re so glad you had a positive experience! Wishing you and your fur family good health.
My first claim and with when smoothly . Easy to file claim and process prompt. Would recommend
By Donna P.
Response from Spot Pet Insurance· Mar 19, 2026
Hi Donna, we’re delighted to hear about your positive experience with our pet insurance, ! Thanks for choosing Spot to protect your furry family! 🐾
Easy to file a claim. Very responsive
By Tammy
Response from Spot Pet Insurance· Mar 19, 2026
Thanks for being part of the Spot family, Tammy ! 🐾