Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
I think they're 'SPOT' on. They're total professionals that look at your 'CLAIMS' and process it in a manner that's understandable.
By Customer Ki Hoon H.
Response from Spot Pet Insurance· Mar 24, 2026
We love hearing this, thank you for sharing! Wishing you and your fur family good health.
Excellent claims service
By Becky H.
Response from Spot Pet Insurance· Mar 24, 2026
Hi Becky, we’re so glad you had a positive experience and got your pet the help that they needed! Wishing you happy wags!❤️🐾
Had no issues, claim process went smoothly
By Angela F.
Response from Spot Pet Insurance· Mar 24, 2026
Hi Angela, we’re so glad you had a positive experience! Wishing you and your fur family good health.
Quick and easy process!
By Stephanie
Response from Spot Pet Insurance· Mar 24, 2026
Thanks for being part of the Spot family, Stephanie! 🐾
Fast and reliable thank you!
By Jess B.
Response from Spot Pet Insurance· Mar 24, 2026
We love hearing this, thank you for sharing, Jess! Wishing you and your fur family good health.
My cat broke his hip and required surgery. I was worried the insurance process might be complicated or difficult. However Spot processed my reimbursement in a week. I just did a simple online form with my receipts. Spot requested the records. My reimbursement was direct deposited all in about a week. I was pleasantly surprised!
By Rachel S.
Response from Spot Pet Insurance· Mar 24, 2026
Hi Rachel! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
it’s the only pet insurance I’d trust for my Shih Tzu
By Lorraine M.
Response from Spot Pet Insurance· Mar 24, 2026
Hi Lorraine, we’re so glad you had a positive experience! Wishing you and your fur family good health.
I just submitted the bill from my vet for Max's operation and follow-up visits and it was quickly processed and paid. This was a relief as the bill was several thousand dollars. I am glad that we have Spot to help with the unexpected.
By Vincent A D.
Response from Spot Pet Insurance· Mar 24, 2026
Hi Vincent! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
