Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Excellent service and insurance!! Quick payment, very easy to make a claim.
By Elsie
Response from Spot Pet Insurance· May 8, 2026
We’re delighted to hear about your positive experience with our pet insurance, Elsie! Thanks for choosing Spot to protect your furry family.🐾
Easy to submit claims. Timely responses
By Melissa
Response from Spot Pet Insurance· May 8, 2026
Hi Melissa! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
All the hype to have this coverage. I paid more in my premiums that what I am going to be reimbursed. Still not sure this is worth it for the monthly cost +deductible +coins to get back what i got back. When i still have this policy until August I will still have paid more that the emergent service-+ sedation and tests than what I am being reimbursed for. The medicated food is not covered. Seems like if you find a reputable veterinarian that might be a better idea .
By RSC
Response from Spot Pet Insurance· May 8, 2026
Hi there, we are sorry to hear you are not happy with your coverage. For specific concerns regarding your claim please call our customer service team at at 1-800-905-1595 or email us at [email protected] so we can best assist.
My dog had unexpected dental complications and SPOT covered the procedure...grateful!
By Julia A.
Response from Spot Pet Insurance· May 8, 2026
Hi Julia, we’re so glad you had a positive experience and got your pet the help that they needed! Wishing you happy wags!❤️🐾
So far very impressed with Spot Insurance. I’m sure we will have a great relationship going forward. Thank you for keeping your promises.
By Ruth B.
Response from Spot Pet Insurance· May 8, 2026
We’re delighted to hear about your positive experience with our pet insurance, Ruth! Thanks for choosing Spot to protect your furry family.🐾
The process is easy and being able to go to any vet is a huge peace of mind.
By Vincent D.
Response from Spot Pet Insurance· May 8, 2026
Hi Vincent! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
I ve been waiting for my reimbursement.
By Joselito G.
Response from Spot Pet Insurance· May 8, 2026
Hi Joselito! Please call our customer service team at at 1-800-905-1595 or email us at [email protected] so we can best assist.
Insurance offsets some of big $ costs.
By Susan F.
Response from Spot Pet Insurance· May 8, 2026
Hi Susan, thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions 🐾
