Very prompt
Very prompt
By Susan R.
Response from Spot Pet Insurance· May 27, 2026
Hi Susan, thank you for sharing your experience! Please reach out to us if you ever have any questions.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Very prompt
By Susan R.
Response from Spot Pet Insurance· May 27, 2026
Hi Susan, thank you for sharing your experience! Please reach out to us if you ever have any questions.
Very easy to submit claims with quick response!
By Gracie
Response from Spot Pet Insurance· May 27, 2026
Hi Gracie, we're glad to hear this! Thank you for sharing your positive experience.
Great and refund
By James S.
Response from Spot Pet Insurance· May 27, 2026
We love hearing this, thank you for sharing, James! Wishing you and your fur family good health.
They were excellent in sending me my reimbursement in less than a week after my submission of my claim.
By Carole O.
Response from Spot Pet Insurance· May 27, 2026
Hi Carole, we're happy to hear your reimbursement was processed so quickly. Thank you for your kind words!
Great place for your pet insurance needs. App is great, response on questions awesome. Insurance payments prompt. Highly recommend!
By John C.
Response from Spot Pet Insurance· May 27, 2026
Hi John, we're so happy to hear you've had such a positive experience with our service and app! Thank you for your kind words.
Quick reimbursement. Had an issue that was resolved quickly over the phone by friendly and knowledgeable representative.
By Robert H.
Response from Spot Pet Insurance· May 27, 2026
Hi Robert, we're so glad to hear you had such a positive experience with our team and quick reimbursement! Thank you for your kind words.
Reimbursement request handled promptly.
By Marcia E.
Response from Spot Pet Insurance· May 27, 2026
Hi Marcia, thank you for sharing your experience! Please reach out to us if you ever have any questions.
It has been pretty good. I don’t remember them telling me you have to meet a deductible before you can be reimbursed. I believe to meet the deductible it is $800.
By Victoria H.
Response from Spot Pet Insurance· May 27, 2026
Hi Victoria. We understand your concern and want to help address any questions you might have. Please reach out to our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)