Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Easy and to the point. No hidden agenda
By Olya
Response from Spot Pet Insurance· Jul 1, 2026
We’re delighted to hear about your positive experience with our pet insurance, Olya! Thanks for choosing Spot to protect your furry family.🐾
We have had Spot insurance for 2 years. This year was the first time having to use it when I dog got ill a couple weeks ago and into up at the Emergency vet. We filled our claim and got reimbursed seamlessly. It brings comfort having both our dogs covered.
By HA
Response from Spot Pet Insurance· Jul 1, 2026
We're so glad to hear that the reimbursement process was seamless during a stressful time for your dog. Wishing a speedy recovery!
I was quite pleased at how easy it was to file a claim and I thank you very much. I just wanted to know why the premium went up that I couldn’t find out but I love Spot.
By Cathy R.
Response from Spot Pet Insurance· Jul 1, 2026
Hi Cathy, we're so glad to hear that filing a claim was an easy process for you! We appreciate your kind words about our service. We understand your concern about the premium increase and would be happy to provide more information on that.
My claims have always gone thru easily and my refunds are prompt.
By Rachel D.
Response from Spot Pet Insurance· Jul 1, 2026
Hi Rachel, we’re so glad you had a positive experience and got your pet the help that they needed! Wishing you happy wags!❤️🐾
Spot has been great to work with.
By Don T.
Response from Spot Pet Insurance· Jul 1, 2026
We’re delighted to hear about your positive experience with our pet insurance, Don! Thanks for choosing Spot to protect your furry family.🐾
Spot was very helpful when I had some questions. They definitely reimbursed 90%!! I highly recommend.
By Paul H.
Response from Spot Pet Insurance· Jul 9, 2026
Hi Paul, we're so happy to hear that our team was helpful and that you had a positive experience with your reimbursement! Thank you for your recommendation.
My policy did what it promised when I signed up. No hitches, no hidden clauses. It covered the emergency that I had with my dog to the limit of my coverage. Making a claim online was straightforward and uncomplicated. It was a very fair process and a big help during a very stressful event.
By Laura J.
Response from Spot Pet Insurance· Jul 1, 2026
Hi Laura, we're so glad to hear that your policy provided the support you needed during a stressful time. It's wonderful to know that the online claim process was straightforward and helped you when it mattered most.
I have used another very well-known pet insurance provider and it was a complete nightmare!! I really appreciate that Spot covered my claim quickly and without a lot of 'red tape.' I have already recommended you to my friends and family and will continue doing so!
By Wendi R.
Response from Spot Pet Insurance· Jul 1, 2026
Hi Wendi, we're so happy to hear that your experience with us was a positive one, especially after a difficult time with another provider. It's wonderful to know we could process your claim quickly and efficiently. Thank you for recommending us!
