SplitSpotReviews of splitspot.com

Felt like it wasted a few hours of my time. Website was confusing. Found a place that I thought I could live in for 2 months. Applied for it. Asked to view place and meet potential roommate before I moved. No response. Proceeded to view lease. Lease was set for 12 months. Emailed customer care. Was told they were only doing 6 month leases now. If they had said that on the website instead of talking about being open to shorter stays at a premium then I wouldn't have bothered to apply! I emailed customer care several times during my engagement. They had maybe a 50% response rate. The responses I got were often not very helpful. Hopefully things can improve in the future because this could be a good service if it worked better. Maybe it does for most people and I just had a bad experience.

I've been with them for more than a year. They were fine before, but honestly, as of late, 90% of my headaches come from them. Terrible at getting back to you. Terrible at efficiently fixing problems. Their voice machine is broken. They won't fulfil their obligations with utilities - literally they forgot to pay for the wifi. Everyday I pray I don't get a Split Spot related problem. Don't be surprised if problems come up on their end and you have to deal with it. Some customer service reps are okay, but be careful if you talk more or ask too much about your problems because they have no qualms blocking you. Unprofessional in my opinon.

I’m having a couple of bad experiences with split spot. There’s good.. tho when money is involved the bad is bad. Coercing tenants to resign to another lease, not even half way through their original; just to charge us more is CRIMINAL Making mistakes on our bills IS UNACCEPTABLE. Constantly changing third party’s where tenants are suppose to pay their utilities is the reason behind splitspot charging its tenants “overdue payments” for utilities. Due to there incompetence. It sucks because I really liked this place and what it had to offer in terms of a setting.