Split Rail Fence & Supply Co.Reviews of splitrailfenceco.com

They had to come out and adjust my fence 3 times because they screwed it up the first two, left garbage(not construction material) all over my yard and their supervisor was never available

Split rail took over 2 months to figure out what territory I was in. I finally told them that I don't care who the rep is, they just needed to send somebody out to measure and give me a quote. They did a good job putting the fence in once they figured out who the rep was. I called back for additional work and got the same run around with the territory and then they told me they wouldn't do the second job for us. The fence is okay but the customer service is poor at best.

Split Rail fence did a very nice job installing my fence and gate. It looks wonderful and my neighbors have complemented on how nice it looks!

Poor communication, with failed attempts at multiple change orders. The CO attempts failed because I was persistent enough that they realized they were in the wrong and that their claims would never stand up in arbitration. Only use split rail if you document every move and are willing to fight with them the whole time.

Split rail was awesome. We bought a house with a pool and have twin two year old babies and need a fence up ASAP - they were awesome and got the job done quickly and the fence is perfect.

Overall fence looks good but some areas are lacking on the details and a better cleanup job could have been done.

The actual job of installing a 55 foot fence in the backyard and two 8 foot fences in the front with a gate took all of 2 days to complete, and they did an excellent job with that. However, actually getting people out to do this took over 2 months, and that was after paying for 50% of the project up front. Nobody at the main office ever had any idea what was going on and would always refer me back to my sales contact, who was pretty much impossible to get a hold of by phone and took over a week to respond to any emails. I actually had to call and email 3 different people over the course of 2 weeks after the project was done so I could pay off the remaining balance! I love my new fence, but I'm not sure it was worth the 2 months of aggravation I had to go through to get it.

The team work and professional performance was matched by the quality of their product. Top quality craftsmanship.