New fence disappointments
Gap between boards on fence too far apart. The old cements posts were not removed good enough and when they put the new fence on it was not even on the bottom.
By Larry
Sunday, November 8, 2026 · Customer reviews of US businesses
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73 reviews
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Cedar, Trex, Vinyl, Ornamental Iron, Chain Link, Masonry, Automatic Gates. Materials sold wholesale to the public. Complete installation available. HOA specialists.
Split Rail Fence & Supply Co. (splitrailfenceco.com) has 73 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
73 approved reviews, newest moderated first
Gap between boards on fence too far apart. The old cements posts were not removed good enough and when they put the new fence on it was not even on the bottom.
By Larry
I wouldn't hesitate to recommend Split Rail to others. The company's representatives did what they said they would do, when they said it would be done and in the manner I requested. Great Job!
By Howard
The crews that worked onmy fence were very good and put in a solid sturdy fence. They were friendly and answered all questions. The one thing they should improve on is cleanning up all the nails ect. on the ground and attention to detail. (i.e. replacing chewed up boards with good ones especially in places that are highly visible like gates. When I called to tell them about this problem they did come out and change the boards.
By gloria
Seemed like our $7K project was not big enough to be concerned about. Horrible communication of when it would be completed, and changed several times because they showed up with the wrong product and the gate was not constructed in the right size. At times, never even called to let me know when they were coming, they just showed up. Never have gotten some of the post caps that I paid for -- they didn't have the right ones stocked and never followed up.
By Colorado U.
The work they did is great. Prompt and didnt leave a mess. However, I've been waiting months for the post cap on my corner post that they did not have at the time of the repair. When I called they told me they would be out to install it as soon as they could. I'm still waiting.
By Wendy
The title says it all. We were still dealing with issues and problems from them a year after we had initially hired them. Do yourself a favor and hire ANY other fencing company
By Spaiyq
They were great. They were on time, did good work and friendly. But they cut the CenturyLink cable to the house while digging the holes. Centurylink just buried new line. Haven't received a bill yet, but it won't be paid by me!
By Gregg
Split rail left a horrible mess around every post and then throw some of the old pickets on the side of the house and never returned to pick up their mess up. Front office of split rail fence company was told about this but didn't seem very concerned. Will not refer this company to anyone.
By Hank