Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,230 reviews
SpinLife.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.
SpinLife.com (spinlife.com) has 1,230 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
1,230 approved reviews, newest moderated first
Have not received it yet!!!
By Donald W.
Response from SpinLife.com· Jul 8, 2024
Dear Donald, Thank you for your purchase and your 5 Star rating. Tracking shows your item has been delivered to you. We hope you are satisfied with your purchase and we look forward to serving you in the future. Sincerely, SpinLife Customer Service
order went very smooth. no problems. waiting for item
By TOM
Response from SpinLife.com· Jul 8, 2024
Dear Tom, Thank you for your purchase and your 5 Star rating. We hope you are satisfied with your purchase and we look forward to serving you in the future. Sincerely, SpinLife Customer Service
Have not received battery charger. Paid credit card, no charger. Making an effort to pass on disappointment to others. Did houthies torpedo ship? EW-10 THREE SETS OF BATTERIES, no range more than 6 Km. Wish death would come soon. San Jose Police do not like EW-10 on streets. The only repair service 20 km away. AAA will not tow EW-10, although a member 64 years. To quote my doctor 'stroke looking to happen'. NO PHONE service terminated in May. Trying to order another phone, fail 'Robot' test.
By Michael Z.
Response from SpinLife.com· Jun 28, 2024
Dear Michael, We apologize for the delay in shipping your order. We are working with our vendor partner on the status of your order and we will provide you with an update. You are a valued customer and your satisfaction is very important. Sincerely, SpinLife Customer Service
The most important part of the process was the associate and his knowledge of the process and product. Todd very engaged with what would work for me.
By tony L.
Response from SpinLife.com· Jun 28, 2024
Dear Tony, Thank you for your recent purchase. We appreciate that you let us know about your ordering experience and how pleased you were with working with Todd. He like all of our associates are caring and knowledgeable individuals who make customer satisfaction a priority. It is our hope that you will consider SpinLife for any of your future mobility needs. We appreciate the 5 Star review!! Sincerely, SpinLife Customer Service
I paid for next day delivery. Ordered on Tuesday and as of now it hasn’t even been shipped!
By Linda S.
Response from SpinLife.com· Jun 24, 2024
Dear Linda, Selecting Second Day or Overnight Shipping will expedite the delivery of your products once they are ready to ship, but will not shorten the production or processing time (noted in the Leaves Warehouse In section of the Shipping information box posted on our website). We are working closely with our vendor partner to see if this item can be shipped sooner. We will update you with new shipping/tracking information, Sincerely, SpinLife Customer Service
Easy ordering fast delivery!
By Katherine M.
Response from SpinLife.com· Jun 19, 2024
We hope you are satisfied with your purchase and we look forward to serving you in the future. Sincerely, SpinLife Customer Service
Easy to make an order and arrival time was rapid. Prices better than other sites checked.
By KF
Response from SpinLife.com· Jun 14, 2024
Dear Kris, Thank you for your purchase. We appreciate that you took the time to give us a 5-Star rating. Sincerely, SpinLife Customer Service
BUYER BEWARE! BUYER BEWARE! SpinLife and Golden Technologies do not stand behind their products! I ordered a LiteRider Envy power chair, which was delivered May 9 with a base from one model and a seat and battery from another - a quality problem from the factory. A service technician sent by SpinLife confirmed it could not be assembled. Neither SpinLife nor Golden Technologies would remove the defective parts from my small apartment nor send me an assembled chair. Their quality problem became my responsibility. I had to have friends box up the mismatched parts and take it the front desk of my building for Golden Technologies carrier to pick up. They missed the first pickup date and finally came June 6. They said they would waive the return fee (!!!) and that it would be another 3-4 weeks after the parts are delivered back to PA, until I get the refund. The chair would have been so helpful. The time, energy, stress, and disappointment have cost me so much. Obviously there are old, disabled people standing in line to buy their products. Don’t be one of them. They don’t care about individual customers. It would nave been so easy for them to make this right.
By M. H.
Response from SpinLife.com· Jun 14, 2024
Dear Marylyn, We are sorry for your experience and for the frustration's this has caused you. SpinLife will be issuing you a full refund of your purchase price. Customer satisfaction is very important to us and we will review what happened and make the necessary improvements. You are a valued customer and we hope that we can assist you in the future. Sincerely, SpinLife Customer Service
