Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,230 reviews
SpinLife.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.
SpinLife.com (spinlife.com) has 1,230 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
1,230 approved reviews, newest moderated first
The variety of products and good prices.
By Ronald H.
Response from SpinLife.com· Aug 6, 2025
Hi Ronald. We're happy you appreciate our wide selection and pricing. Thanks for your feedback; it means a lot to us!
This company talks a good game however they do not stand behind their products. I have bought wheelchairs from them my sister bought wheelchair my husband just bought a wheelchair I called them with a complaint about the new wheelchair that I had just received 8 months previous. There was a problem with the joystick immediately however I thought okay this is not like my other chair maybe it's me but it was not me the joystick is too loose it has too much play I am constantly smashing into things. My husband just bought a wheelchair which arrived yesterday from spin life and his joy stick is perfect there is no excess play and heave in mentioned how bad mine was so I called the company. Big mistake oops it's been 8 months they said we're not going to help you unless you pay this huge service charge and then we might not even help you pay for anything. I know I am nothing special and I know I should have called immediately but I was unsure I am elderly sadly and disabled arms and legs and I really wanted this new chair to work. I will say I love the chair but from the time I got it it felt like nothing was tightened that it was extremely loose and the joystick was faulty and had way too much play which causes it to be dangerous. For me it seems like they should take care of this it's not that big of a deal but for someone senior citizen I'm a limited income the hundreds of dollars they want me to pay now yes I just I just can't understand it. So this from someone has used spin life for everything all my wheelchairs 3 wheelchairs my sister's power recliner and now my sister was going to order from them to nothing she will no longer be ordering from them and I will never order from them again this makes me very sad thank you for listening.
By Jean M.
Response from SpinLife.com· Jul 25, 2025
We appreciate you sharing your experience. We're sorry to hear about the joystick issue with your wheelchair which we would have liked to have known about as soon as it was happening. We understand your frustration. Customer satisfaction is very important to us. We will be looking into this matter further to see how we can assist you.
Ordered a part and I guess it must be coming from CHINA so it is going to be delivered after September which is not except able
By Kristine T.
Response from SpinLife.com· Jul 25, 2025
Hello Kristine. We are sorry that the shipping time is unacceptable. This item that you ordered is out of stock with the manufacturer and they expect to have it available for shipping again in September. Rest assured once they do have the item back in stock your order will be shipped to you.
Was very easy to order my ramps
By Robert H D.
Response from SpinLife.com· Jul 22, 2025
Hello Robert. We're happy to hear that ordering our ramps was easy. Thank you for your positive feedback; we appreciate it greatly.
The gentleman was knowledgeable and made my buying experience so much easier
By Exdel A.
Response from SpinLife.com· Jul 22, 2025
HI Esdel. We're happy to hear that our team member's knowledge made your buying experience easier. Thank you for sharing your positive feedback with us!
Easy to fold & unfold. Not very light weight. I’ll have to get others to load & unload it. So far everything is good.
By Nancy J.
Response from SpinLife.com· Jul 14, 2025
We appreciate your feedback! We're glad it's easy to use. We're sorry it's not as lightweight as expected and requires assistance.
Just received my electric chair a (Jazzy light weight) easy to assembly, charging battery only a couple hours, folds up easy and works great! Thank you ! Margie
By MARGARET H.
Response from SpinLife.com· Jul 11, 2025
We're happy to hear that the lightweight electric chair was easy to assemble, charged quickly, folded easily, and works great for you. Thank you for your positive feedback!
buying was a smooth experience
By James S.
Response from SpinLife.com· Jul 9, 2025
Hi James. We're happy to hear that your buying experience was smooth. Thank you for your positive feedback; we appreciate it.
