I asked for vibration and heat the…
I asked for vibration and heat the salesman did not put it on the invoice.
By Stefani
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,230 reviews
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We are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.
SpinLife.com (spinlife.com) has 1,230 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
1,230 approved reviews, newest moderated first
I asked for vibration and heat the salesman did not put it on the invoice.
By Stefani
Great company to work with. Associate was very friendly and help med me find the scooter I needed.
By Jenifer L.
Easy to work with. Every thing was as they stated!
By William
Response from SpinLife.com· Jan 6, 2021
Glad to hear it, William! Thanks for sharing your feedback.
I still didn't get the scooter. And when I contact them they never got back to me. It's been a month I got a basket. What kind of company is this. They finally called. They basically said to bad But you will get it someday.not. Even a offer of compensation. They must be a socialist company. I will spread the word. 😕
By David
Response from SpinLife.com· Jan 6, 2021
Sorry to hear that you haven't received your scooter yet, David. UPS shows that it was delivered on Monday. Our team will give you a call today to make sure this gets resolved.
Received scooter within a few weeks. Everything has been working well.
By Timothy
Response from SpinLife.com· Jan 6, 2021
That's excellent news, Timothy. Thanks for sharing your experience!
Did not have a problem with spin life. The ordering process and the customer service was great! Had a problem with the white glove delivery. The reason we ordered the red scooter was the blue would have taken too long and not been here by Christmas. The dealer missed the truck delivery the first attempt for the scooter so it was another day wait, then said he had personal thing to do and couldn't make it till Saturday after Christmas. So getting it for Christmas was out of the question. He never called that Saturday after Christmas. Several days passed and he made an appointment to deliver but a customer made him run late. We felt like we were not important. The dealer also told us that he could have given us a better deal if we had ordered direct from him. Very unprofessional. But love the scooter!!!
By Donna
i am waiting for the lift for the last two weeks my mother is on the bed she is 88 and she cannot move
By Zubair
Response from SpinLife.com· Jan 5, 2021
Thank you for alerting us to this- it looks like your lift is out for delivery today, and our team will reach out to you ASAP to confirm everything is on track.
Scooter Broke Down, only Owned ,1 Week Battery"S Will not Charge . Paid 250.00 White Glove Delivery. 250.00 To Return. Shame Shame !!!!!
By Daniel
Response from SpinLife.com· Jan 5, 2021
We definitely want to get this resolved for you, Daniel. Our team is in communication with our technician now and will reach out to you ASAP with next steps on how we'll get this sorted out.