Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,230 reviews
SpinLife.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.
SpinLife.com (spinlife.com) has 1,230 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
1,230 approved reviews, newest moderated first
Jamie Greer (756) was very patient with me and help me to find what I needed in my price range
By Sylvia L.
Response from SpinLife.com· Jan 19, 2026
Hi Sylvia. We're happy to hear that you had a positive experience! We appreciate your feedback and are so glad that we could help you find what you needed.
Over a year ago, I contacted service/parts for a quote on replacement arm pads for a three-year-old Helio A6. I followed up numerous times and never got a quote. I finally heard from someone that they were waiting on a quote from their supplier. Never heard another word. Fast forward to now and Chat-GPT gets me a parts catalog. I request a quote to completely replace both arms of the chair. This quote come back quickly. $370 for both. I then ask for just the arm pads AND provide the part numbers and zero response for over two weeks. At this point, I just coughed up the $370 for two complete arm replacements since the arm pads have been bad for way too long.
By HEATHER H.
Response from SpinLife.com· Jan 19, 2026
We appreciate you bringing this to our attention. We are sorry that you experienced difficulties getting a timely quote for the replacement arm pads. We found your original quote and with your approval we are processing that order and canceling the order for the full arm assemblies.
They were very knowledgeable about the product I was looking for and very helpful showing me how to purchase it.
By John M.
Response from SpinLife.com· Jan 12, 2026
Hello John. We're happy to hear that our team's knowledge and assistance made your purchase experience so positive. Thank you for sharing your feedback with us!
SHIPPING DATE UNACCEPTABLE.
By Jeffrey M.
Response from SpinLife.com· Jan 12, 2026
Hello Jeffery. Thank you for your order and for reaching out regarding the shipping timeline. We want to clarify that the estimated ship dates we provide come directly from the manufacturer. These dates are based on their production and availability schedules. We truly appreciate your patience and understanding. Please know that we are monitoring your order closely and will update you if there are any changes. If you have any questions or need further assistance, feel free to contact us anytime—we’re here to help.
IAM very satisfied with your provider service
By Tahir L.
Response from SpinLife.com· Jan 12, 2026
Hello Tahir. We are happy to hear that you're satisfied with our provider service. We appreciate your positive feedback and thank you for sharing.
Same day responses and assisted with locating correct product needed
By Helen
Response from SpinLife.com· Jan 12, 2026
Hi Helen. We're happy to hear that we provided same-day responses and helped you locate the correct product. We appreciate your positive feedback!
I am satisfied with the service provider.
By Rabia
Response from SpinLife.com· Jan 12, 2026
Hello Rabia. We're glad you are satisfied with our service. We appreciate you taking the time to share your feedback with us.
Ordering the mobility scooter was easy, delivery occurred before I expected it given the holiday Jan 1 2026. My only complaint actually is with the manufacturer that put too much in one package that arrived damaged (but did not affect the product) because the package was too heavy for the delivery driver. Fortunately, the item arrived unscathed and I was able to assemble the scooter with no difficulty. I spent more time getting rid of the packing than anything else. Took the scooter for its first run today after charging the battery. All went well!
By James R.
Response from SpinLife.com· Jan 12, 2026
Hello James. We're happy to hear that the mobility scooter ordering process was easy and the delivery was ahead of schedule. We appreciate your feedback regarding the packaging and any difficulty it caused. We're glad the scooter arrived safely and you were able to assemble it without problems. Thank you for your review!
