SpicyIceReviews of spicyice.com

Response from SpicyIce· Dec 6, 2024

We’re sorry to hear about your concerns. After checking our records, we couldn’t find any messages from you, but we’d love to assist. Please note that the item you ordered was a Pre-Order, as indicated on the product page, with a specific ship-by date in bold red letters. If you have any questions or need further assistance, feel free to reach out to us directly at [email protected]

Response from SpicyIce· Dec 6, 2024

We noticed that you just placed your order this morning and have yet to receive the item, but thank you for choosing us! Your order has already been processed for shipping and you should receive the tracking information by email. If you have any questions or need assistance, please don’t hesitate to reach out.

Response from SpicyIce· Dec 5, 2024

It seems that your comments refer to a gold chain with a cross, but according to our records, your review is for an order you just placed earlier today 12/5, which was a small Jesus piece necklace, which won't be shipped until tomorrow 12/6. Please feel free to reach out to us at [email protected] with any further details or concerns, and we’ll work with you to resolve the matter promptly.