SpicyIceReviews of spicyice.com

Response from SpicyIce· Jan 31, 2025

I'm sorry that the product didn't meet your expectations. While our rope chains are one of our best selling and highest rated products, we recognize that not every item will meet everyone's expectations. We value your feedback and will use it to improve our products.

Response from SpicyIce· Dec 18, 2024

We’re sorry to hear that the product didn’t meet your expectations. We strive to ensure our photos accurately represent every item, and this particular product has been highly rated by many of our customers who are thrilled with their purchase. That said, we recognize that not every item will meet everyone's expectations. We value your feedback and will use it to improve our products.

Response from SpicyIce· Dec 6, 2024

We’re sorry to hear about your concerns. After checking our records, we couldn’t find any messages from you, but we’d love to assist. Please note that the item you ordered was a Pre-Order, as indicated on the product page, with a specific ship-by date in bold red letters. If you have any questions or need further assistance, feel free to reach out to us directly at [email protected]

Response from SpicyIce· Dec 6, 2024

We noticed that you just placed your order this morning and have yet to receive the item, but thank you for choosing us! Your order has already been processed for shipping and you should receive the tracking information by email. If you have any questions or need assistance, please don’t hesitate to reach out.