Spencer's PashminaReviews of spencerspashmina.com

Response from Spencer's Pashmina· Aug 4, 2023

It has indeed very disturbing for us to know about your dissatisfaction with the wrap. We wish that you had written to us earlier. Anyway, it's never too late. It was an oversight on our part. Your review has helped us to further streamline our systems. As mutually agreed to, besides retaining the wrap, we have given you the refund to remedy the situation to your satisfaction. We look forward to serving you better.

Response from Spencer's Pashmina· Mar 9, 2023

We are indeed grateful to you for your review. We look forward to serving you further better in the coming days.

Response from Spencer's Pashmina· Sep 30, 2021

We are disturbed to know that unlike your earlier orders, you were asked to pay the VAT/clearance costs and you had to give the parcel back. Please note that the order invoice sent by us along with the parcel did not indicate the price as Euro 90.00. We have emailed to you the copy of the invoice and we request you to approach DHL and send the subject copy to them. Hopefully it will satisfy the courrier company/custom staff and you will have your order delivered to you. Please do point out to them that it also includes the shipping charges which are not reflected in the invoice. We are giving you 100% refund/replacement as per your choice. In case the order is delivered to you, please let us know so as to enable you to make the payment. We have taken up the matter with all concerned quarters and have been assured that sucklike mishaps will not occur in future.

Response from Spencer's Pashmina· Dec 24, 2020

Hi, Very many thanks for your feedback. We look forward to serving you further better in the coming days.

Response from Spencer's Pashmina· Apr 16, 2020

We are grateful to you for your kind review. It has been a pleasure to serve you for the 12th time since 2012. We look forward to serving you and your near and dear ones time and again.

Response from Spencer's Pashmina· Feb 22, 2020

Hi Eileen OBrien, We are thankful to you for your kind words of appreciation. Looking forward to serving you and your friends and family time and again.

Response from Spencer's Pashmina· Jan 3, 2019

It's always a pleasure hearing from a return customer. Thanks for your kind words of appreciation. We look forward to selling more to you and your near and dear ones.

Response from Spencer's Pashmina· Jan 3, 2019

Sorry for the belated response. It's always a pleasure hearing from a return customer. Thanks for your kind words of appreciation. We look forward to selling more to you and your near and dear ones.