Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
323 reviews
SpellboundWigs.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Spellbound Wigs, we believe that wearing alternative hair should be an exciting and joyful experience no matter your journey. Our mission is to empower women to look and feel beautiful, and we offer many options that help you do just that. Whether you are seeking alternative hair solutions due to hair loss or just jumping on the celebrity fashion trend, we want to help you look and feel your very best. For those suffering from hair loss, we understand. We are here to help you navigate the world of alternative hair and find solutions that will make you feel more confident. We are here to guide and teach you so that you can get the most out of your experience and we pride ourselves on offering the best customer service in the 505 and beyond! It is our privilege to serve you.
SpellboundWigs.com (spellboundwigs.com) has 323 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
323 approved reviews, newest moderated first
Super fast shipping, love my new wig! No complaints at all. I will be back, even told a friend about how quickly I received my order and she is looking at Spellbound wigs now.
By Gayle
Response from SpellboundWigs.com· Mar 30, 2023
We're so glad you love your new piece! Thank you so much for sharing us with your friends! 💕
Love the personal attention, the recommendations, the wig and color selections.
By Jane M.
Response from SpellboundWigs.com· Mar 26, 2023
Thank you so much for the feedback! We appreciate your business so much!
Awesome service and very very very happy with the wig I purchase! The consultant who I chatted with was extraordinarily helpful and went above and beyond to help make sure that I was ordering the right color and size! Beautiful beautiful beautiful wig
By KateP
Response from SpellboundWigs.com· Mar 26, 2023
I'm so glad to hear that you are happy with your purchase! We understand it can be hard to shop for hair online, so thank you for letting us help you find a piece you love! 💕
This was my first order with them, however I have been ordering Wigs for years. My order got misplaced in the shipping process(it ships directly to me from the manufacturer) so I reached out to Sherri at Spellbound because USPS was useless. She responded to me within a few hours, then reached out to the manufacturer to figure out where my order was and got it located. She kept in contact with me through the process and within days I had my hair. AMAZING customer service!! I will definitely order from them again.
By Stella
Response from SpellboundWigs.com· Mar 22, 2023
Thank you so much for your endless patience with this situation! We appreciate your understanding so much. I'm so glad this piece finally made it and that you love it. We are always here to help however we can! 💗
Sherri is always honest and extremely helpful, making sure you get what you are looking for. Her guidance is greatly appreciated.
By Michelle M.
Response from SpellboundWigs.com· Mar 22, 2023
Thank you so much for the sweet words! We appreciate your business and we are always happy to help!
I recently purchased a wig from Spellbound Wigs, and I am beyond thrilled with my purchase. The quality of the wig is exceptional, with soft, realistic-looking hair that feels just like my own. The customer service was also fantastic - the staff were knowledgeable and helpful in guiding me through the selection process. I appreciated the variety of styles available, and how easy it was to find a wig that suited my needs. Overall, I would highly recommend Spellbound Wigs to anyone in the market for a high-quality wig that looks and feels amazing.
By Jus K.
Response from SpellboundWigs.com· Mar 19, 2023
Thank you so much for your feedback! We are always happy to help however we can and we value your business very much, so thank you for shopping with us.
Sheri is always so helpful and purchases are shipped very promptly! I love my new BelleTress Tiger Sugar in British Milk Tea!
By Joy
Response from SpellboundWigs.com· Mar 16, 2023
Yay! I'm glad you love that one! British Milktea is such a unique and fun color. Thank you so much for your business!
Sherri is always great to work with; attentive, creative, and supportive. Spellbound is my go to site to order wigs.
By Amy L.
Response from SpellboundWigs.com· Mar 16, 2023
Thank you so much for the kind words. We appreciate you!
