Jeanne was very helpful when my device…
Jeanne was very helpful when my device wouldn't, recharge. Advised me on each step and kept me aware of the status along the way until back to my residence.
By Susan M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
549 reviews
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THE VISION.THE STORY.We founded Space Touch because we saw a need for advanced skincare therapy technology that would replace ineffective office treatments and endless creams. We teamed up with leading scientists and engineers to create "The Future of Skincare."
spacetouch.com (spacetouch.com) has 549 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
549 approved reviews, newest moderated first
Jeanne was very helpful when my device wouldn't, recharge. Advised me on each step and kept me aware of the status along the way until back to my residence.
By Susan M.
I purchased a Space Touch Jupiter almost a year ago. Started having issues with it. Contacted customer service & blown away with how helpful they were. So very accommodating & quick to reply/respond. They asked me to return my unit & sent me a brand new one in exchange. One of the best customer service I’ve ever dealt with. Miss Jeanne was the bomb dot com with all her help! Went above & beyond.
By Dawn D.
I want to thank Jeanne for update status of my Jupiter product. My unit was shutting down after one minute. I returned the unit. And after one week I recut back fixed. Again want to thank you for the speedy service.
By Daniel B.
Wonderful products and even better service! I love my Space Touch device, its the best home light facial out there. Even more importantly, their team is so helpful and responsive. Highly recommend.
By Olivia J.
Great customer service! Helped me all the way. Thank you guys!
By Arra
Can you please provide clarity on the device warranty that between lifetime warranty and extended warranty? Jupiter: The description stated Lifetime Manufacturer's Warranty including battery issues, and for extended warranty that also included with Battery service coverage. So, my question is if anytime the device (Jupiter) battery is not charging for example. what will be covered under? Eyetech: The description stated Lifetime Manufacturer's Warranty including battery issues, and for extended warranty that also included with Battery service coverage. So, my question is if anytime the device (Eyetech) battery is not charging for example. what will be covered under? The answer that I got just said Battery issues doesn't include overcharging.
By Hsiu T.
My replacement device package was secure, ensuring the item was undamaged. The customer service was exceptional, as they kept me updated throughout the entire process. I had a question about the product, and their support team responded promptly and professionally. Overall, my experience with Space-touch was outstanding, and I can’t wait for my next purchase. Laura
By Laura V.
I would like to thank Jeanne for her help today, she fixed my problem, so thankful, Sandi.
By Sandi