Exelent Service
Exelent Service
By Juan
Response from Sourgum· Dec 30, 2024
Thank you, Juan!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
523 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sourgum is a smarter waste and recycling solution built on the radical idea that you deserve to know exactly what we're paying for—every cost transparent, every hauler vetted, and every service tracked—whether you're managing one site or 1,000.A single partner across every location ensures issues are resolved quickly andchanges are handled without operational disruption, all backed by coordinatedexecution and accountability.Order OnlineGet PricingA little more about us:Founded by fourth-generation waste industry operators, we understand why the old system frustrates customers: hidden fees, missed pickups, and no accountability. Sourgum was built to fix that with infrastructure that makes reliable service possible at scale.We coordinate a network of 5,000+ vetted local haulers through proprietary technology that delivers greater transparency, reliability, and control, with enforceable standards built in at every step.From individual dumpster rentals to enterprise waste programs spanning hundreds of locations, Sourgum delivers service that scales with you, backed by leading investors including Spark Capital, Suffolk Technologies, and Founder Collective.For more information, visit sourgum.com.
Sourgum (sourgum.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
523 approved reviews, newest moderated first
Exelent Service
By Juan
Response from Sourgum· Dec 30, 2024
Thank you, Juan!
Quick delivery and pickup. Although the dumpster did have a lot of joint compound all around the edges from previous user. Got quite messy when it rained.
By Thomas
Timely delivery and pick up. Good communication
By VC
Response from Sourgum· Dec 23, 2024
Thank you for the strong review. We're glad our service was up to your standard!
We have used Sourgum for several projects in several different states. Great people to deal with.
By David
When you delay pick up for a day or 2 you don't give me a credit, but if you can't reach the dumpster on my drivewater you charge me $199 extra. I was swapping out one dumpster for a new one - that saved you a trip twice - no credit for that, but you put a price of $199 to come out and pick it up. That means I saved you $398 twice and you can't cut me any slack. Going forward I should just have a pick up 1 day, and a drop off the on another day.
By Hish
Response from Sourgum· Dec 18, 2024
Thank you for taking the time to share your experience with us, Hish. We acknowledge and appreciate your understanding when our driver had called in sick and you were able to accept the rental 1 day later. We understand your frustration regarding the additional $195 trip charge. We arrived on location 12/9/24 to remove the container rented as you requested but were blocked by another container that did not allow us access to remove it. We had been advised to move on and remove it 3 days later. We value your business and would be happy to discuss this further if you have any questions or concerns. Our goal is always to provide clear, fair, and excellent service to all our customers.
Great company I use them everytime
By Eric
Response from Sourgum· Dec 17, 2024
Thank you for the positive review, Eric! We look forward to serving you again soon
Great communication from start to finish. We were doing a big commercial roof replacement and never had to wait on dumpsters.
By Bonnie
Response from Sourgum· Dec 16, 2024
Thank you for the great review, Bonnie! We love helping your projects go smoothly and look forward to helping with more.
Nice people, so professional
By Roman
Response from Sourgum· Dec 16, 2024
Thank you for the kind review, Roman! We look forward to serving you again.