Shipped everything together and quite…
Shipped everything together and quite swiftly. Also, everything was perfectly packaged to ensure product safety and working order upon arrival. Lastly, the thank you notes were a lovely touch.
By Gabriel B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
283 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Curating Pedals. Celebrating Innovation.
Sound Shoppe NYC (soundshoppe.nyc) has 283 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
283 approved reviews, newest moderated first
Shipped everything together and quite swiftly. Also, everything was perfectly packaged to ensure product safety and working order upon arrival. Lastly, the thank you notes were a lovely touch.
By Gabriel B.
Great price. Prompt delivery. Will definitely become a repeat customer.
By Stephen V.
Sound Shoppe NYC has a selection I can't really find elsewhere for boutique pedals. They shipped quickly and packaged the items well.
By Robyn K.
Fast shipping, excellent customer service
By Chris O.
Sound Shoppe NYC is by far the best place to buy the greatest pedals ! Highly Recommended
By john P.
Response from Sound Shoppe NYC· Jun 26, 2026
Thanks John! Glad you like the Eclipsa ;) -D
in a sea filled with online businesses, it's hard to find the new ones you are willing to take a chance on especially because the bigger stores are the ones with the marketing dollars trying to pull you in, but it's nice to know that there are still small businesses out there trying to do something a little different and special and I can honestly say that this is a special shop that cares about their craft!
By MATT
Response from Sound Shoppe NYC· Jun 26, 2026
A very kind review, Matt. Thank you! We'll try to live up to it! -Dave
Great Service. Extremely fast shipping! The thank you note was a nice touch too.
By Ray
Excellent customer service. I used the wrong payment method for my first order and requested the order to be cancelled. It was cancelled same day, and I was refunded within 24 hours. Love the Stammen!!
By Kevin S.
Response from Sound Shoppe NYC· Jun 25, 2026
Thanks for the review Kevin. Glad you like the Stammen. Kiwamis are next! -D