Recommended
Recommended
By Sonia Q.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
283 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Curating Pedals. Celebrating Innovation.
Sound Shoppe NYC (soundshoppe.nyc) has 283 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 4 reviews with 4 stars · Clear filters
Recommended
By Sonia Q.
I ordered a sound system from Sound Shoppe NYC and had a great experience.
By Nicholas
The shop and Dave himself were great as a first time shopper and gave a a great experience all the way through! Unfortunately, the pedal I received was malfunctioning but I wouldn't blame that on the shoppe itself. Overall, I would make another purchase here when the right pedal comes along!
By Miguel
Response from Sound Shoppe NYC· May 10, 2025
Thank you Miguel for understanding. With my apologies, you have been refunded. Please let me know if there's anything else we can do for you? -Dave
Every thing Sound Shoppe did was great, it’s who they used to ship my purchase that sucks. They shipped with UPS who projected a two day shipping time to the part of Canada where I live. When my package arrived at their facility in Canada, they charged me half the price of the purchase in brokerage fees and then for some reason, shipped my purchase to Los Angeles! UPS’ customer service absolutely blows so no one either could or would tell me what had happened to my delivery. Nearly two weeks later it showed up thankfully in one piece. Again, the Sound Shoppe was great. Dig the pedal and stickers which are now on my toolbox. I would recommend to them that they use a different courier however
By Jesse D.
Response from Sound Shoppe NYC· Aug 20, 2024
Sorry to hear that Jesse. I've refunded your cost of shipping. Also, 99% of the time I ship USPS( 7-10 days). In this instance, as you stated, UPS quoted me a two day delivery. It seemed like an offer I couldn't refuse. Lesson learned. Thank you for the invaluable feedback, -Dave