Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
283 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Curating Pedals. Celebrating Innovation.
Sound Shoppe NYC (soundshoppe.nyc) has 283 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
283 approved reviews, newest moderated first
Really great little pedal shop. Cool to be able to buy from a small business rather than a big box store that doesn't care about a couple hundred dollars
By Tristan M.
Response from Sound Shoppe NYC· Jun 5, 2025
Thank you Tristan. Small businesses ROCK! Thank you for your support. -Dave
I got a defective pedal and he sent out a replacement right away.
By Cary B.
Response from Sound Shoppe NYC· Jun 5, 2025
I'm sorry that happened Cary! Thank you for understanding. -Dave
This shop is always on top of their work. Quality, speed, and great communication are always a part of talking with them.
By Fred
Response from Sound Shoppe NYC· May 25, 2025
Thanks Fred! We hope to see you again soon! -D
Awesome from The communications to the effort to make sure everything is there Sam is doing magic Thank you for being you
By Andrew B.
Response from Sound Shoppe NYC· May 25, 2025
Thank You Andrew! -Sam :)
Free stuff in exchange for my opinionis on gear is great.
By Lee G.
Response from Sound Shoppe NYC· May 25, 2025
Our customers are are greatest resource. -D
Absolutely amazing customer service! Quick responses, super friendly, and genuinely cares about customers. arrived fast and perfectly packaged. Shopping here was a breeze—highly recommend this store to everyone!
By Carlos N.
Response from Sound Shoppe NYC· May 25, 2025
Thank you Carlos! I DO CARE. Glad it shows. -D
Quick delivery, good communication.
By E M.
Response from Sound Shoppe NYC· May 25, 2025
Thank you sir! -always a pleasure, -Dave
I'm honestly not sure if they have a brick & mortar shop you can go to or if they just do online sales, but I have absolutely no complaints at all! Great place if you're looking for guitar gear, particularly Boutique or uncommon pedal brands. Shipping was super fast and the price was perfect! Highly recommend!
By Benjamin A.
Response from Sound Shoppe NYC· May 19, 2025
Hi Benjamin! We're just online at the moment but you never know! Thank you for the kind words. -hope to see you again soon. -Dave
