Soothe is Smooth!
Excellent masseurs, quick replies and easy!
By Tim
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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653 reviews
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Soothe is Wellness, Delivered! ➠Book spa-quality professional massage and wellness treatments to your home, hotel, office, or event effortlessly! Therapists bring all the equipment, fresh linens, lotions oils, and even relaxing music. Choose from several massage modalities, including:- Deep tissue- Swedish- Sports- Reflexology- Prenatal - Couples.Soothe allows customers to book a customized massage experience to meet their wellness and relaxation needs. All massage modalities can also be performed as a couples massage. Soothe massages are available in the US seven days a week, between 8 AM and 10PM!
Soothe® In Home & Office massage (soothe.com) has 653 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
653 approved reviews, newest moderated first
Excellent masseurs, quick replies and easy!
By Tim
The masseuse is always at least decent, but as is expected, some are better than others. I suggest requesting a favorite when you find one.
By AmandaC
perfectly fit what I was expecting, soothing, clean, quiet, pleasant, experienced, knowledgeable masseuse
By bonnie
I have used this service a few times. Most often I have gotten a a therapist who wasn't very good. Once I got one who was downright scary. I have a lady who talked through the whole massage and wouldn't stop massing my feet despite having said that I wanted to focus on my upper back. That one was the last straw The 2 times that I did get a decent therapist and tried for a request, which soothe says they can usually accommodate, I have gotten someone else. No email saying that my therapist was unavailable, nothing. That makes getting someone good a crapshoot. I want to love this service for it's accessibility and convenience but yeah, they need better people. On the upside, they have always been polite and on time.
By D'arpino
Response from Soothe® In Home & Office massage· Jun 27, 2016
Hi Tammy, Thanks for writing in. I'm very sorry to hear about these experiences. I can imagine you might shy away from us after having these kind of appointments. Please look out for an email from me as I would like to collect more detailed information so I can figure out which specific therapists we need to reach out to to address this. Sincerely, Hadi Khan Customer Experience Manager
This is a fantastic service. The only cons are the inconsistency of the service, which we could probably improve by requesting the same therapists. Otherwise everything is excellent and we are obsessed!
By hvluyv
Every masseuse has been awesome
By James T.
I think the therapist wasn't professional. I felt a lot of friction on the skin and sometimes pains. After the experience I slept very bad and today (the day after) I'm tired and soar.
By James Di G.
Response from Soothe® In Home & Office massage· Jun 27, 2016
Hi James, I'm so sorry to hear that you did not have a great experience for this particular appointment. Was it a deep tissue massage by chance? If so, it is common to feel sore the day after. But regardless, I'm sorry that you felt the therapist wasn't professional. We strive to bring top talent into our network as we aim to deliver best in class massages. Please look out for an email from me. Sincerely, Hadi Khan Customer Experience Manager
It's really a treat to have them come to your home. Every massage therapist has been great, show up on time, no issues, no worries. Already great communication.
By Walt