I was rescheduled four times then when…
I was rescheduled four times then when they finally come I was at the store and Missed my husband appointment y’all very unprofessional and I will never use thisshit again thank u bye
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
653 reviews
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Soothe is Wellness, Delivered! ➠Book spa-quality professional massage and wellness treatments to your home, hotel, office, or event effortlessly! Therapists bring all the equipment, fresh linens, lotions oils, and even relaxing music. Choose from several massage modalities, including:- Deep tissue- Swedish- Sports- Reflexology- Prenatal - Couples.Soothe allows customers to book a customized massage experience to meet their wellness and relaxation needs. All massage modalities can also be performed as a couples massage. Soothe massages are available in the US seven days a week, between 8 AM and 10PM!
Soothe® In Home & Office massage (soothe.com) has 653 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
653 approved reviews, newest moderated first
I was rescheduled four times then when they finally come I was at the store and Missed my husband appointment y’all very unprofessional and I will never use thisshit again thank u bye
By customer
Just wasn’t a great massage
By customer
Masseuse never gave me my massage. There was some confusion about the hotel room and nobody ever knocked on my door. I didn’t hear from her until I reached out over the app.
By customer
Wonderful massage
By customer
Can't wait to use my points. I can't ever use the $250 gift card I was given unless is choose to spend more than the monthly points. There is no option for how I want to pay. The customer service rep was like "just spend more money" - can't use the giftcard for tips either so it's just been sitting there. They won't refund it either. Last appointment I had for myself and a guest for two hours. The guy admitted he left 30 minutes early and I've not received any sort of refund, or acknowledgment other than OK we'll look into it. I provided video evidence from my ring camera showing he got there late, left early and did not complete the full two hour appointment that I paid for and tipped for.
By Diane P.
Wonderful massage!
By Joy S.
Quick and timely response
By customer
Very prompt with timing and massage was very good
By customer