SonyReviews of sony.us

Sony stole money from me and will not return it. They gave me a subscription I did not want right now and they did not even ask.

I purchased a bravo eight series 2 lasted two weeks. I had a problem with it and Soni‘s gonna take care of the problem. I got the TV overnighted to me when I purchased it and now Soni is telling me it’s gonna be up to 15 days before I get a replacement for a TV that’s only worked for two weeks. I think Soni‘s got a lot of problems. This is after I purchased a Bravia nine series 285 inch boy I wish I would’ve known that before I bought the 85 inch. I would’ve never purchased anything from Sony They are terrible.

No physical media, no soup for you Sony. Bye!

The grand regent thragg doesn't like your rubbish called "playstation"

Fully disappointed in sony, and their apparent and immediate flip that they have going on and are insistent on pushing. Going to love losing my 1600+ hours of gametime mark for FFXIV because they want to be traitors and switch to digital and AI only. So glad they are going to be the backbone of making the matrix towers and pods

Sony is a monopoly, and is ruining the Playstation platform.

I was a victim of PlayStation being hacked; my account was compromised on their end. When I reported this, they "Permanently Suspended" my account, and I lost all my games. After two days of trying to resolve the issue. The only response I could get was that, due to the security protocols, we can't help you. Won't was more like it. I was a customer of Sony Interactive Entertainment since the '90s. Keyword: 'was'.

Warning: Think twice before ordering expensive equipment directly from Sony. I ordered approximately $3,500 worth of camera equipment directly from Sony because their website promised delivery in time for an event I was hosting. The package never arrived. FedEx tracking showed multiple delivery exceptions, yet Sony's website still marked my order as "Delivered" and "Completed." After nearly two weeks of contacting both Sony and FedEx, I was finally told that the camera had been returned to Sony's warehouse and that I would receive a refund. As of writing this review, the only refund I have received is $109 for the protection plan. I am still out approximately $3,500. Shipping problems happen. Terrible customer service doesn't have to. The worst part of this experience was: • No proactive communication • Confusing and inaccurate tracking information • Being bounced between Sony and FedEx • Having an order marked delivered when it never was • Still waiting on thousands of dollars to be refunded I don't believe Sony intended to scam me, but as a customer who spent $3,500 and still doesn't have the product or my money back, that's exactly how this experience feels.