Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
650 reviews
SongtrustSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Songtrust is a tech-driven global music publishing administrator used by indie / DIY music creators all over the world to collect the royalties that their songs earn from streaming, sync, and social media.We register your songs directly with collection sources in every country and territory where they’re being played. Doing this yourself would be a full-time job: not only registering your songs with dozens of sources around the world, but also tracking down your royalties with each of them.When you simplify your administrative work with Songtrust, you can spend more time making music.Register for Songtrust
Songtrust (songtrust.com) has 650 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
650 approved reviews, newest moderated first
easy process
By customer
Response from Songtrust· Dec 20, 2024
Hi Derrek! So happy that we've made music publishing easy for you so far; we aim to make the process as stress-free as possible for our clients. Should any issues arise in the future, please don't hesitate to reach out to our Client Services team at [email protected]!
this site is a complete scam. I am a singer songwriter with 25 years experience and have released on several major and independent labels. I would strongly advise avoiding Songtrust. I am stunned by the poor level of customer service. the information is completely inconsistent and unhelpful and often weeks pass before getting a reply. the have now locked me out of my account and have stopped communicating because I decided to go with another publisher in spite of the fact that there are outstanding royalties on my account. I have been completely stonewalled. truly shocking. I'm massively relieved I moved but massively disappointed and angry that they didn't show me the courtesy of paying me my outstanding royalties.
By Michael
Response from Songtrust· Dec 20, 2024
Michael - Thank you for taking the time to share your feedback with us. We take issues like account access and royalty payments seriously, and we deeply regret that you've been left feeling frustrated and unsupported. We want to make sure that it’s clear we do not lock clients out of their accounts due to canceling and leaving for another publisher— we simply required identity verification to verify all accounts. This was implemented before you requested to cancel but you may have logged in for the first time in a while and came across this experience. The identity verification process was implemented to ensure that client privacy and accounts are safe. Now that your identity has been verified, access to your account should resume as normal. Once we cancel a client’s account, any royalties still due to them will continue to be paid out until their new publisher updates their claims at the pay sources. We never hold royalty payments unless payment and tax information is not up-to-date or if we have the right to believe there may be suspicious activity within an account (whilst we have our Conflict Prevention team investigate). We pay royalties on a quarterly distribution schedule so if your payment and tax information is verified, you should be paid on that usual cadence. I also see that our Support Team recently communicated with you via email. We have gotten back to you regarding the status of your account. Thank you for your feedback, and again, we apologize for the inconvenience. Please continue to reach out to support if you are experiencing any problems with accessing your account as we want to make sure all clients are supported even after they may cancel.
I am registered with Songtrust as a songwriter for the administration of my copyrights. Upon reviewing the reports related to my works, I have noticed that ST Music International Inc. holds 100% of the reproduction rights (DR) and public performance rights (PH), as well as 50% of the publishing rights for some of my compositions. I have never signed any agreement or explicitly consented to transfer these rights to ST Music International Inc.
By Frederic C.
Professional, Trustworthy and awesome.
By Mudassar
Response from Songtrust· Dec 20, 2024
Thank you for this positive review, Mudassar! We are thrilled to hear that you've found our services to be professional and trustworthy, as that is what we aim to be every day. We appreciate you being a part of the Songtrust community!
Great and fast support! Helped me to resolve my problem very effeciently, thank you!
By Kristina
Response from Songtrust· Dec 20, 2024
Hi Kristina and thank you for taking the time to leave this 5-star review. Our team is very happy to receive this feedback. Please don't hesitate to reach out to [email protected] if you need any additional help in the future!
I requested a edit in credits and it was done in under 24 hours.
By REED
Response from Songtrust· Dec 20, 2024
Hi Reed! Thank you for sharing this positive review. We are thrilled to hear that our Client Services Team was able to assist you so quickly. Please don't hesitate to reach out again if you need any more help in the future!
Fast reliable and trustworthy
By PROGRESS BOSS MUSIC DANGLES I.
Response from Songtrust· Dec 20, 2024
Hi Denville! Our goal is to be the trusted music publishing administrator to the industry, so we're glad to receive this feedback. Thanks for using Songtrust!
Straightforward You make publishing easy
By Gerard
Response from Songtrust· Dec 20, 2024
Hi Gerard! We aim to make the complex world of music publishing as straightforward and easy to navigate as possible for our clients, so we really appreciate this review. Have a wonderful day!
