Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
650 reviews
SongtrustSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Songtrust is a tech-driven global music publishing administrator used by indie / DIY music creators all over the world to collect the royalties that their songs earn from streaming, sync, and social media.We register your songs directly with collection sources in every country and territory where they’re being played. Doing this yourself would be a full-time job: not only registering your songs with dozens of sources around the world, but also tracking down your royalties with each of them.When you simplify your administrative work with Songtrust, you can spend more time making music.Register for Songtrust
Songtrust (songtrust.com) has 650 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
650 approved reviews, newest moderated first
nice working experience with songtrust
By Faisal
Response from Songtrust· Jul 13, 2026
Hi Faisal! Thank you for this positive feedback, it's been wonderful working with you as well. Please don't hesitate to reach back out any time you have a question and our Client Services team will be happy to help. Have a nice day!
Thanks. Company is clear with payments and custumer service. I dont have any complains.
By Yanser
Response from Songtrust· Jul 6, 2026
Hi Yanser! We really appreciate this 5-star review and are very happy to hear that you've been enjoying how clear our payments are as well as our customer service. We hope to be your trusted publishing administrator for many more years to come!
I'd give zero stars if I could. If you'd like to have a company manage your catalog that only serves you with AI bots this is one for you! They are unorganized and completely unresponsive. They have NEVER responded to me in a timely manner and when they do roughly 4 months later (not even exaggerating) they will respond with a generic canned response. My feeling is they do this so they hold you catalog forever. This is THE most useless company I've ever worked with. I'd love to leave them- but they don't answer my emails and there's no other way to contact them. DON'T SIGN UP WITH SONGTRUST.
By JP
What makes songtrust reliable is that they monitor and track all the songs in their system before sending the eligible tracks for registration. They also have another offer called Songtrust Amplified where members get to know their status and level they have reached. I just shared my current experience with them so far i will update them in the future.
By PETER O.
Response from Songtrust· Jun 29, 2026
Thank you so much for this positive feedback, Peter! We are thrilled to hear that you've found us to be reliable and that you've been enjoying our reward program. Our team hopes to continue exceeding your expectations moving forward, but please don't hesitate to contact us here any time you need assistance: https://www.songtrust.com/contact-support
You guys do a great job
By Walter R.
Response from Songtrust· Jun 22, 2026
Hi Walter! Thank you for this 5-star review, we are so happy to hear that you've been satisfied with the job we're doing. Please don't hesitate to reach out at [email protected] if you run into any issues in the future. Have a wonderful day!
Very very solid response time and got all the info I needed related to MLC/ SongTrust. I already have SongTrust so I don’t need to go forward with the MLC—big relief 😅
By Chris Mackness C.
Response from Songtrust· Jun 15, 2026
Hi Christopher! Our Client Services team is thrilled to hear that they were able to help you quickly. Please don't hesitate to reach back out any time if any more questions come up in the future. We appreciate you being a part of the Songtrust community!
Very easy to setup
By Koz
Response from Songtrust· Jun 15, 2026
Thank you for this 5-star review, Kozan! We aim to make it as easy as possible to get set up with us, so it's wonderful to hear this from you. Thanks for using Songtrust, hope you have a great day!
Songtrust has made the publishing side of music feel much easier to manage. As an independent artist and producer, it helps to have one place to organize registrations, track publishing information, and feel more confident that the business side of the catalog is being handled properly. The platform is straightforward, the process is clear, and it gives creators a better way to stay on top of publishing without feeling lost in the details. For artists who care about ownership, royalties, and long term catalog management, Songtrust is a strong tool to have in place. I appreciate the structure, the user experience, and the peace of mind it gives independent creators.
By David
Response from Songtrust· Jun 12, 2026
Hi David! We can't tell you how happy we are to hear this from you. Songtrust aims to give independent artists just like you peace of mind when it comes to collecting the publishing royalties they deserve, so this feedback is deeply appreciated. Thank you for being a valued Songtrust client since 2021, we hope to be your trusted publishing administrator for many more years to come!
