SomniFix don’t deliver orders
SomniFix have charged me twice without sending my order. They are crooks. They don’t answer emails either.
By Georgia
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
77 reviews
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Somnifix is listed under Pharmacy & Medicine.
Somnifix (somnifix.com) has 77 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
77 approved reviews, newest moderated first
SomniFix have charged me twice without sending my order. They are crooks. They don’t answer emails either.
By Georgia
My money was taken for an order and then nothing happened. I emailed them three times with no reply, using different contact methods on their website. Their website has no telephone number and no obvious address. Finally, after reading reviews here, I left a message on their facebook page and used facebook messenger. They said they could not fulfil my order. I did get a full refund within 2 days, hence the 2 stars rather than 1. But if I had never contacted them, I do not feel confident any refund would have come - they seemed to have completely forgotten about my order, despite having taken the money. As a result I would not order from them again, which is a pity, because the product itself is very good.
By Jonathan H.
Crooks. Good at social media marketing. Will steal your money, won't send products, won't ever respond to emails. No phone number. Should be shut down and prosecuted.
By Customer in U.
I wish I’d read these reviews before I attempted to purchase these. My SomniFix account admits my order has been unfulfilled after about 7 weeks and weeks of emails requesting a refund have resulted in 0 replies and zero action from the company on even trying to fill the order. Trying to get action through PayPal now.
By Richard
Paid and got nothing. Shipping of product never confirmed, it’s been about 6 weeks now. They do not respond to emails at all. They sporadically respond to Facebook complaints but there is still no refund or product. Either the company is in freefall or it’s a flat out scam.
By Sarah W.
They debit your credit card but don't send product or reply to emails. Shame because it is a good product.
By Jennifer N.
They will take your money, continue to send you promotional emails, but they will never send you the product or reply to your emails. I placed my order 3 months ago. I've sent about 20 emails since. I still haven't received any reply. Shameful business practice. I've submitted a CC dispute, and I'll be reporting them to the ACCC.
By Tamara
I would avoid ordering from these guys. They don't ship the goods and won't reply to any emails. It's weird as they seem to supply their product through big name websites but their direct service is appalling.
By Aaron