Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
269 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At SolutionBased Inc, our mission is to empower individuals with disabilities and seniors to remain in their beloved homes. We are committed to creating innovative, cost-effective solutions that improve daily living. Customer feedback is invaluable to us, guiding our continuous improvement of products and services. Based in Los Angeles, our team provides direct, personalized support without outsourcing calls. Please don't hesitate to reach out with any questions or concerns. Best, Israel Gamburd, CEO
Solutionbased (solutionbased.com) has 269 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
269 approved reviews, newest moderated first
shipped the wrong part. Need to return part.
By DOUG A.
Response from Solutionbased· Mar 22, 2025
We're sorry to hear about the mix-up with your order. We understand how frustrating that can be. Please reach out to our support team, and we'll make it right as quickly as possible. We're here to help! [email protected]
Spoke to them via email due to our 7 year old Showerbuddy Chair that needed some parts due to wear and they were so helpful. They sent me the exact link with parts already picked out just had to fill in details. Ordered them and received them within a week. They were so helpful and we truly appreciated their help. Love the Showerbuddy chair it’s so sturdy and has made handling my disabled sister at home so much easier, so happy we were able to replace the parts.
By C. M.
Response from Solutionbased· Mar 12, 2025
Thank you for your kind words! We're so glad we could help you find the right parts quickly and that your Showerbuddy chair continues to make a difference for your sister. We truly appreciate your support! 💙
I have the LyftChair and it’s amazing. It’s for people who are not only seriously impaired but for those of us that need and want some extra support. Like for people that wear Medical Alert Units. Carolyn Smith
By Carolyn S.
Response from Solutionbased· Mar 12, 2025
Thank you, Carolyn! We're happy to hear that the LyftChair has been a great support for you. Your feedback means so much to us! Stay safe and take care.
Good Customer Service. Quick shipping.
By mary W.
Response from Solutionbased· Mar 12, 2025
Thanks for the feedback.
The stool is great looking, solid and not a tip factor. It fits great in the shower. Very pleased! It arrived in a timely manner, just as stated when it was ordered.
By James D.
Response from Solutionbased· Mar 12, 2025
Thank you for your feedback! We're so glad you're happy with the stool's design and stability. Enjoy your new shower setup! 😊
Good communication. Fast delivery. The bench is as described
By Alex
Response from Solutionbased· Dec 17, 2024
Thanks for the 5 star review. Happy holidays.
Great product and good service.
By Robert G.
Response from Solutionbased· Dec 17, 2024
Thanks for the review. Happy holidays.
Received just what I ordered and needed. The item came sooner than expected.
By Helen J.
Response from Solutionbased· Dec 17, 2024
We are glad the product came in sooner than expected. Thanks for taking the time to write a review for us.
