Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
563 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Men's, Women's and Kids Designer Sunglasses from Fashion brands such as, Fendi, Gucci, Maui Jim, Dior and more available at Solstice Sunglasses.
Solstice Sunglasses (solsticesunglasses.com) has 563 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
563 approved reviews, newest moderated first
Sky was fantastic, very helpful and knowledgeable.
By Anonymous
Response from Solstice Sunglasses· Aug 14, 2026
Hi, Thank you for the wonderful feedback! We’re happy to hear Sky was able to assist you and make your experience a positive one. We truly appreciate you taking the time to recognize their great service!
Glasses came within a week of ordering and were as described.
By SM
Response from Solstice Sunglasses· Aug 12, 2026
Hi, Thank you so much for your wonderful review! We’re happy to hear your glasses arrived quickly and were exactly as described. We truly appreciate your support and hope you enjoy your new glasses!
On one hand, it's a little premature of me to write this; on the other hand, I'm not happy with this company so far. I placed an order for sunglasses on July 30th. I am writing this on August 12. I STILL do not have my sunglasses, and when I check my order on their website, it STILL only says: "We're preparing these items for shipping." That's ridiculous. So pretty much 2 weeks after I placed my order, my sunglasses STILL have not even been shipped out. I'll give them 2 more weeks, and then I'm doing a chargeback with my CC. EDITED TO ADD: I see that Solstice Sunglasses responded. Yet it's the SAME cookie-cutter response they pretty much write to everyone. Oh, and 3 days later.....order still says, We're preparing these items for shipping" SUCH a joke. SO obviously they DO NOT have these items in stock and just get them from the manufacturer
By GINA
Response from Solstice Sunglasses· Aug 12, 2026
Hi, Thank you for sharing your feedback. We completely understand your frustration and appreciate your patience. The frame you purchased is sourced directly from the manufacturer, and these orders typically have a 10–14 business day processing timeframe before they ship. Your order is still within that timeframe, and we expect it to ship within the next few days. We are actively monitoring your order and will continue to keep an eye on its progress. We sincerely apologize for the inconvenience and appreciate your understanding.
This is already my second order with Solstice, and honestly, my experience just keeps getting better with every order. I absolutely love everything about them! The quality, service, and overall experience have been amazing, and I’m always so excited to place my next order. Definitely a customer for life!
By M. K.
Response from Solstice Sunglasses· Aug 12, 2026
Hi, We’re glad to hear you’ve had such a positive experience with your second order! It’s great to know that you’ve been happy with the quality and service. We’re always working to improve and make each customer experience better. We can’t wait to be part of your next order!
I received a pair of beautiful Ralph Lauren sunglasses that I requested. unfortunately they do not fit. I am hoping I may return and obtain an RMA request number to reorder. Kindness, Perri Williams
By Perri W.
Response from Solstice Sunglasses· Aug 11, 2026
Hi Perri, Thank you for your kind words about the Ralph Lauren sunglasses! We’re sorry to hear that the fit wasn’t quite right. We’ve already sent you a link with instructions to initiate your return. If you didn’t receive the email or are having trouble accessing the return link, please let us know and we’ll be happy to assist you. We look forward to helping you with your return!
UPD: Shipment received Aug 17, top quality sunglasses. Only issue is the waiting time. But because the price, 5/5 stars. *First order was ok, made a second one #114980 Jul 24. Now aug 10 - nothing happened. Had a phone conversation with the support in the beginning of month and they said its all ok and they need several days more to complete the order. Unstatisfied.*
By dezzign
Response from Solstice Sunglasses· Aug 11, 2026
Hi, We’re sorry to hear about the delay with your second order, especially after having a positive experience with your first order. We completely understand your frustration and apologize that order #114980 has taken longer than expected. We are prioritizing your order and doing everything we can to make sure it ships as soon as possible. Thank you for your patience and for bringing this to our attention. We truly appreciate it!
test dev testing review
By daniyal
YOU HAVE the glasses I wanted for my girl at a alsome price.. Thank you.
By Brian M.
Response from Solstice Sunglasses· Aug 11, 2026
Hi, Thank you so much for your kind review! We’re thrilled you found the perfect pair for your girl at such a great price. We truly appreciate your support and hope she loves her new sunglasses! 😎
